转化型角色与医院图书馆服务
Translational Personas and Hospital Library Services.
作者信息
Gonzales Sara, O'Keefe Lisa, Gutzman Karen, Viger Guillaume, Wescott Annie B, Farrow Bailey, Heath Allison P, Kim Meen Chul, Taylor Deanne, Champieux Robin, Yen Po-Yin, Holmes Kristi
机构信息
Galter Health Sciences Library and Learning Center, Northwestern University Feinberg School of Medicine, Chicago, IL.
Center for Data-Driven Discovery in Biomedicine, The Children's Hospital of Philadelphia, Philadelphia, PA.
出版信息
J Hosp Librariansh. 2020;20(3):204-216. doi: 10.1080/15323269.2020.1778983. Epub 2020 Aug 5.
Academic health centers, CTSA hubs, and hospital libraries experience similar funding challenges and charges to . In recent years academic health center and hospital librarians have risen to these challenges by examining their service models, and beyond that, examining their patron base and users' needs. To meet the needs of employees, patients, and those who assist patients, hospital librarians can employ the CTS Personas, a project of the Clinical and Translational Science Awards (CTSA) Program National Center for Data to Health. The Persona profiles, which outline the motivations, goals, pain points, wants, and needs of twelve employees and two patients in translational science, provide vital information and insights that can inform everything from designing software tools and educational services, to advertising these services, to designing impactful and collaborative library spaces.
学术健康中心、临床与转化科学奖（CTSA）中心以及医院图书馆都面临着类似的资金挑战和收费问题。近年来，学术健康中心和医院的图书馆员通过审视其服务模式，甚至进一步审视其用户群体和用户需求，来应对这些挑战。为了满足员工、患者以及协助患者的人员的需求，医院图书馆员可以采用“CT 角色模型”，这是临床与转化科学奖（CTSA）计划国家数据健康中心的一个项目。这些角色模型概述了转化科学领域中 12 名员工和 2 名患者的动机、目标、痛点、期望和需求，提供了至关重要的信息和见解，可用于指导从设计软件工具和教育服务到宣传这些服务，再到设计有影响力的协作式图书馆空间等方方面面的工作。
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