Omarini Anna
Department of Finance, Bocconi University, Milan, Italy.
Front Artif Intell. 2020 Oct 15;3:63. doi: 10.3389/frai.2020.00063. eCollection 2020.
The emergence of new technologies and players, along with a favorable regulatory framework (PSD2 Directive), is changing the banking industry. FinTechs and TechFins have allowed the introduction of new services and changed the way customers interact to satisfy their financial needs. The FinTech landscape is constantly evolving in the market. Different business value propositions are entering the financial services industry, moving from increasing the user's experience to developing a time to market framework for banks to innovate products, processes, and channels, increasing the cost efficiency and looking for a "partnering on order" to lighten the regulatory burdens for banks. The many businesses of banks are changing their value chains, and banks' business models should do the same accordingly. Strategists could no longer take their value chains as a given; choices have to be made on what needs to be protected and maintained, what abandoned and the new on coming to make banks evolve and become more resilient in doing their job. Banking is shifting significantly from a pipeline, vertical paradigm, to open banking business models where open innovation, modularity, and ecosystem-based bank's business model may become the ongoing mainstream and paradigm to follow and develop. Opportunities and threats for banks are many and new ones to re-gaining their role in the market throughout a re-intermediation process.
新技术和新参与者的出现,以及有利的监管框架(《支付服务指令2》),正在改变银行业。金融科技公司和科技金融公司带来了新服务,并改变了客户互动以满足其金融需求的方式。金融科技格局在市场中不断演变。不同的商业价值主张正在进入金融服务行业,从提升用户体验到为银行打造产品、流程和渠道创新的上市时间框架,提高成本效率,并寻求“按订单合作”以减轻银行的监管负担。银行的众多业务正在改变其价值链,银行的商业模式也应相应改变。战略家们不能再将其价值链视为既定事实;必须就哪些需要保护和维持、哪些需要摒弃以及哪些新事物需要引入做出选择,以使银行在履行职责时不断发展并变得更具韧性。银行业正从传统的管道式、垂直模式大幅转向开放银行商业模式,在这种模式下,开放式创新、模块化以及基于生态系统的银行商业模式可能成为持续的主流和遵循发展的范式。银行面临诸多机遇和威胁,并且在重新中介化过程中,有新的机遇和威胁让银行重新在市场中发挥作用。