Tam Lisa, Tyquin Ellen, Mehta Amisha, Larkin Ingrid
School of Advertising, Marketing and Public Relations, Queensland University of Technology, 2 George Street, Brisbane, QLD, 4000, Australia.
QUT Business School, Queensland University of Technology, 2 George Street, Brisbane, QLD, 4000, Australia.
BMC Health Serv Res. 2021 Mar 19;21(1):246. doi: 10.1186/s12913-021-06249-y.
Since the introduction in 1984 of Australia's publicly-funded universal healthcare system, Medicare, healthcare financing has relied on a mix of public and private sources to meet the needs of the population (Sowa et al., Appl Health Econ Health Policy 15:31-41, 2018). However, in recent years, there has been a decline in the number of Australians choosing to purchase private health insurance (PHI), particularly within the young adult age group with the proportion of insurance customers aged 20 to 29 falling from 10.3 to 9.4% between 2012 and 2017 (Sivey, The Conversation, 2017). Young adults are critical to private health insurance funding models as their involvement offsets the drawdown by older adults (Dalzell and Borys, ABC News, 2019). While this issue is widely reported in the Australian media, few empirical studies have explored the factors that enable or constrain young adults' enrolment in PHI.
To address the scarcity of research about the motivational factors behind young adult decision-making, this study conducted a survey of 594 Australian young adults aged between 18 and 30 years. Within this age group, the survey sought an equal split of participants who were members and non-members of PHI schemes.
The findings identified perceived value and trust in insurers as additional motivational factors alongside traditional measures of recognition of the problem and involvement in the problem. Differences between the insured and uninsured groups were identified which help to shape a more holistic understanding of the key motivational factors and barriers in relation to Australian young adults' enrolment in PHI.
自1984年澳大利亚公共资助的全民医疗保健系统“医疗保险”推出以来,医疗保健融资一直依赖公共和私人资源的混合来满足民众需求(索瓦等人,《应用卫生经济与卫生政策》15:31 - 41,2018年)。然而,近年来,选择购买私人医疗保险(PHI)的澳大利亚人数量有所下降,尤其是在年轻成年人群体中,2012年至2017年间,20至29岁保险客户的比例从10.3%降至9.4%(西维,《对话》,2017年)。年轻人对私人医疗保险融资模式至关重要,因为他们的参与抵消了老年人的保险金提取(达尔泽尔和博里斯,澳大利亚广播公司新闻,2019年)。虽然这个问题在澳大利亚媒体上广泛报道,但很少有实证研究探讨促使或限制年轻人加入私人医疗保险的因素。
为了解决关于年轻人决策背后动机因素的研究稀缺问题,本研究对594名年龄在18至30岁之间的澳大利亚年轻人进行了调查。在这个年龄组内,调查寻求私人医疗保险计划成员和非成员参与者的均等分配。
研究结果确定了对保险公司的感知价值和信任是除了对问题的认知和参与等传统衡量标准之外的额外动机因素。确定了参保组和未参保组之间的差异,这有助于更全面地理解与澳大利亚年轻人加入私人医疗保险相关的关键动机因素和障碍。