Zheng Zhangwei, B A M Hafizuddin-Syah, Omar Zaki Hafizah, Tan Qin Lingda
Faculty of Economics and Management, Universiti Kebangsaan Malaysia, Malaysia.
Heliyon. 2024 Sep 7;10(18):e37501. doi: 10.1016/j.heliyon.2024.e37501. eCollection 2024 Sep 30.
Recently, the phenomenon of population ageing and its impact on the insurance industry has garnered increasing global attention. However, a notable gap in scholarly research persists in understanding the nuanced effects of ageing on consumer behaviour and insurance purchase intentions. This study maps the current academic evidence on how ageing influences individual consumers' insurance decisions. Using a scoping review methodology aligned with the Preferred Reporting Items for Systematic Reviews and Meta-Analysis extension for scoping reviews and Joanna Briggs Institute guidelines, 44 articles out of 1082 from four databases-Web of Science, Scopus, ScienceDirect, and Emerald Insight-are reviewed. The results reveal a rising interest in this research area, with China emerging as a significant contributor. The focus is predominantly on Theory of Planned Behavior, quantitative methods, questionnaire survey, regression analysis, older population, and general health insurance. Variables capturing the impact of ageing, beyond demographic information, include family-related, risk-related, and expectation-related factors. This study highlights the current state of research on ageing's effect on insurance purchase intentions and offers valuable insights and directions for future research.
最近,人口老龄化现象及其对保险业的影响已引起全球越来越多的关注。然而,在学术研究中,对于老龄化对消费者行为和保险购买意愿的细微影响,仍存在明显的研究空白。本研究梳理了当前关于老龄化如何影响个体消费者保险决策的学术证据。采用与系统评价和Meta分析扩展版的首选报告项目(PRISMA-ScR)以及乔安娜·布里格斯研究所指南相一致的范围综述方法,对来自科学网、Scopus、ScienceDirect和Emerald Insight这四个数据库的1082篇文章中的44篇进行了综述。结果显示,该研究领域的关注度不断上升,中国已成为重要贡献者。研究重点主要集中在计划行为理论、定量方法、问卷调查、回归分析、老年人群体和一般健康保险。除人口统计信息外,反映老龄化影响的变量还包括与家庭、风险和期望相关的因素。本研究突出了老龄化对保险购买意愿影响的当前研究状况,并为未来研究提供了有价值的见解和方向。