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[The human dimension, a driver in nurses' approach to quality].

作者信息

Constant Nathalie, Verheye Jean-Charles

机构信息

Hôpital Raymond-Poincaré, direction des soins, 104 boulevard Raymond-Poincaré, 92380 Garches, France.

Laboratoire Éducations et pratiques de santé, UR 3412, Université Sorbonne Paris Nord, Campus Bobigny, 74 rue Marcel-Cachin, 93017 Bobigny cedex, France.

出版信息

Soins. 2021 Mar;66(853):10-14. doi: 10.1016/S0038-0814(21)00049-9.

Abstract

In a healthcare facility, the way in which health professionals envisage quality can explain the different levels of investment observed. Documentary research into the representations of quality among caregivers identified the human and regulatory dimensions which influence their engagement. It opens up prospects for the involvement of lead nurses for quality, trained in encouraging a change of perspectives and the appropriation of a quality culture.

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