决策进行中!辅助技术和福利技术领域决策制定的各个方面——一项定性研究。

Decision-Making Is in the Making! Aspects of Decision-Making in the Area of Assistive and Welfare Technology-A Qualitative Study.

机构信息

School of Health, Care and Social Welfare, Mälardalen University, SE-63105 Eskilstuna, Sweden.

School of Innovation, Design and Engineering, Mälardalen University, SE-63105 Eskilstuna, Sweden.

出版信息

Int J Environ Res Public Health. 2021 Apr 12;18(8):4028. doi: 10.3390/ijerph18084028.

Abstract

Assistive and welfare technology (AT/WT) has been introduced as a way of facing an ageing population and providing support for older adults in their daily lives. There is much research concerning the assessment and recommendation of AT/WT to individual end-users. However, few studies have explored AT/WT decision-making from a managerial perspective. This study explores what aspects influence decision-making in assistive technology organizations concerning new technology procurements. The study is based on interviews with 24 managers engaged in assistive technology organizations, representing 13 of 21 regions in Sweden. The interview data consisted of the participants' experiences deciding on AT/WT procurement. A reflexive inductive thematic analysis was used to identify aspects that influenced decision-making. The main findings show that decision-making is in the making, meaning that decision-making is a constant on-going managerial process. Furthermore, the findings show that managers experience uncertainty in the decision-making, sometimes make ad hoc decisions and request an evidence-based, person-centred approach to improve decision-making. The study concludes that supportive, technology, patient, and knowledge aspects influence managers' decisions.

摘要

辅助和福利技术(AT/WT)被引入作为应对人口老龄化和为老年人日常生活提供支持的一种方式。有很多关于评估和推荐 AT/WT 给个体最终用户的研究。然而,很少有研究从管理角度探讨 AT/WT 的决策。本研究探讨了影响辅助技术组织中新技术采购决策的各个方面。该研究基于对 24 名参与辅助技术组织的经理的访谈,代表了瑞典 21 个地区中的 13 个地区。访谈数据包括参与者在决定 AT/WT 采购方面的经验。采用反思性归纳主题分析来确定影响决策的各个方面。主要发现表明,决策正在进行中,这意味着决策是一个持续的管理过程。此外,研究结果表明,经理在决策过程中感到不确定,有时会做出临时决策,并要求采取基于证据、以个人为中心的方法来改进决策。研究结论认为,支持性、技术性、患者和知识方面会影响经理的决策。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/1055/8068827/aaee0276c2fa/ijerph-18-04028-g001.jpg

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