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新手之间的联系:新人之间的人际关系、新人适应过程及社会化成果。

Rookies connected: Interpersonal relationships among newcomers, newcomer adjustment processes, and socialization outcomes.

作者信息

Zhou Le, Park Jin, Kammeyer-Mueller John D, Shah Priti Pradhan, Campbell Elizabeth M

机构信息

Department of Work and Organizations, Carlson School of Management, University of Minnesota.

Department of Management, College of Business, Zayed University.

出版信息

J Appl Psychol. 2022 Mar;107(3):370-388. doi: 10.1037/apl0000894. Epub 2021 May 13.

Abstract

How do relationships among newcomers in the same cohort impact how quickly they develop clear understandings of their new roles and, ultimately, key socialization outcomes? We study newcomers' relationships with cohort members in the same unit (i.e., intra-unit relationships) and those in different units (i.e., inter-unit relationships). While organizations invest substantial time and resources in promoting broad networking among newcomers, we offer a theoretical and empirical account of how too many connections among fellow newcomers early in the socialization process can slow their adjustment-namely, their growth in role clarity. In Study 1, we surveyed 189 newcomers in an international conglomerate from their orientations through their first 4 months and linked responses to 3 years of their job performance and turnover records. After controlling for the initial level of role clarity, we found an inverted U-shaped relationship between newcomers' intra-unit peer connections and growth in role clarity, whereas their inter-unit peer connections did not significantly relate to growth in role clarity. Growth in role clarity positively related to subsequent newcomers' job satisfaction and job performance, which were then negatively related to turnover. Study 2's results indicated that sensemaking with fellow newcomers operated as a key mechanism linking the nonlinear relationships between intra-unit newcomer-newcomer relationships and growth in role clarity. (PsycInfo Database Record (c) 2022 APA, all rights reserved).

摘要

同一群体中的新员工之间的关系如何影响他们对新角色形成清晰理解的速度,以及最终的关键社会化成果?我们研究新员工与同一单位内的群体成员的关系(即单位内关系)以及与不同单位的群体成员的关系(即单位间关系)。虽然组织投入大量时间和资源来促进新员工之间的广泛人际网络,但我们从理论和实证角度说明了在社会化过程早期新员工之间过多的联系如何会减缓他们的适应——即他们在角色清晰度方面的成长。在研究1中,我们对一家国际企业集团的189名新员工进行了调查,从入职培训开始,一直跟踪到他们工作的前4个月,并将他们的回答与他们3年的工作表现和离职记录联系起来。在控制了角色清晰度的初始水平后,我们发现新员工的单位内同伴联系与角色清晰度的增长之间呈倒U形关系,而他们的单位间同伴联系与角色清晰度的增长没有显著关系。角色清晰度的增长与新员工随后的工作满意度和工作表现呈正相关,而工作满意度和工作表现又与离职呈负相关。研究2的结果表明,与新同事一起进行意义建构是连接单位内新员工与新员工关系和角色清晰度增长之间非线性关系的关键机制。(PsycInfo数据库记录(c)2022美国心理学会,保留所有权利)

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