College of Nursing and Health Sciences, Flinders University, Bedford Park, SA, Australia.
Australas J Ageing. 2021 Dec;40(4):e308-e317. doi: 10.1111/ajag.12961. Epub 2021 May 14.
Evaluation of simulation and coaching training to change the self-efficacy of aged care workers to prevent and manage workplace aggressive events.
Seventeen aged care workers from a community and residential aged care service provider completed education modules and two half-days of simulation using actors and real-life scenarios, with real-time coaching. Carer self-efficacy to identify, prevent and manage anxiety and aggression was measured before, following and six months after training.
After training, participants reported significant improvements in preparedness to prevent and manage aggression, identify and manage triggers in their own behaviour, deflect and alter other triggers, and felt safer in the workplace. Six months after training, participants' self-efficacy remained above baseline for all measures and remained significantly improved for feeling safer in the workplace.
This pilot study supports high-fidelity simulation and coaching to improve the self-efficacy of aged care workers to prevent and manage workplace aggressive events.
评估模拟和辅导培训对改变老年护理人员预防和管理工作场所攻击事件的自我效能感的效果。
来自社区和住宅老年护理服务提供商的 17 名老年护理人员完成了教育模块，并使用演员和真实场景进行了两天半的模拟，同时进行实时辅导。在培训前、培训后和培训后六个月测量护理人员识别、预防和管理焦虑和攻击的自我效能感。
培训后，参与者报告说，他们在预防和管理攻击、识别和管理自己行为中的触发因素、转移和改变其他触发因素以及在工作场所感到更安全方面的准备程度有了显著提高。培训六个月后，所有措施的参与者自我效能感仍高于基线，在工作场所感到更安全方面仍有显著提高。
这项试点研究支持高保真模拟和辅导，以提高老年护理人员预防和管理工作场所攻击事件的自我效能感。
