Grant Anthony M, Studholme Ingrid, Verma Raj, Kirkwood Lea, Paton Bronwyn, O'Connor Sean
School of Psychology, University of Sydney , Sydney, Australia.
New South Wales Agency for Clinical Innovation, Chatswood, Australia.
J Health Organ Manag. 2017 Apr 10;31(2):237-252. doi: 10.1108/JHOM-09-2016-0187.
Purpose There is limited empirical literature on the effectiveness of leadership coaching in healthcare settings. The purpose of this paper is to explore the efficacy of leadership coaching for individuals implementing strategic change in the Australian public health system. Design/methodology/approach Using a within-subjects (pre-post) design, participants ( n=31) undertook six one-hour coaching sessions. Coaching was conducted by professional leadership coaches. Both quantitative and qualitative data were collected. Findings Participation was associated with significant improvements in goal attainment, solution-focused thinking, leadership self-efficacy, perspective-taking capacity, self-insight and resilience, and ambiguity tolerance. There were significant reductions in stress and anxiety. The benefits of coaching transferred from the workplace to the home. Many participants reported being able to use insights gained in coaching in their personal lives, and reported better work/life balance, less stress and better quality relationships at home. Originality/value Few studies have provided evaluation of leadership coaching in healthcare setting. Leadership coaching in the public health system may be an important methodology for facilitating goal attainment and fostering resilience in this vital social sector, benefiting workers in the health services, their families and ultimately their patients and the broader community.
目的 关于领导力辅导在医疗环境中的有效性，实证文献有限。本文旨在探讨领导力辅导对澳大利亚公共卫生系统中实施战略变革的个人的功效。设计/方法/途径 采用受试者内（前后）设计，参与者（n = 31）参加了六次一小时的辅导课程。辅导由专业领导力教练进行。收集了定量和定性数据。结果 参与与目标达成、聚焦解决方案的思维、领导力自我效能感、换位思考能力、自我洞察力和恢复力以及模糊容忍度的显著改善相关。压力和焦虑显著降低。辅导的益处从工作场所延伸到家庭。许多参与者报告能够在个人生活中运用在辅导中获得的见解，并报告工作/生活平衡更好、压力更小以及家庭关系质量更高。原创性/价值 很少有研究对医疗环境中的领导力辅导进行评估。公共卫生系统中的领导力辅导可能是促进目标达成和培养这个重要社会部门恢复力的重要方法，使卫生服务工作者、他们的家庭以及最终他们的患者和更广泛的社区受益。
