Faculty of Economics and Business, University of Debrecen, Debrecen, Hungary.
College of Business and Economics, University of Johannesburg, Johannesburg, South Africa.
PLoS One. 2021 Jun 11;16(6):e0252773. doi: 10.1371/journal.pone.0252773. eCollection 2021.
The arguable claims of levels of trust in politics and business situations motivated this study, which investigates the degree of trust within micro, small, and medium categories of Hungarian Information and Communication Technology (ICT) companies. Different sizes of companies have varying interactions between internal members and their business partners. This study concentrated on exploring Hungarian ICT companies due to their significant role in supporting Industry 4.0. The study population are active Hungarian ICT companies. This research implemented random cluster selection related to the location of ICT firms. It exploited 100 samples, including micro, small, and medium-sized companies, and implemented discriminant analysis to examine the description and hypotheses. First, this study found that the level of trust in institutions within micro, small, and medium-sized companies varies significantly. The level of trust in institutions proliferates within corporations due to the capability of the formal institution to provide fair public services. This research additionally underlined that the performance of the Hungarian government would improve trust amongst the companies. Second, this study concluded that the level of interpersonal trust within three categories of companies was similar. A high level of interpersonal trust would expand internal engagement among the members of companies. Finally, the level of trust in business partners varied significantly within the distinct sizes of Hungarian ICT companies. A high level of trust in corporate associates improves business collaboration, reduces uncertainty, and supports long-term business connections. Levels of institutional trust and inter-organizational trust differed amongst different categories of companies. However, the level of interpersonal trust remained similar within companies of the various sizes.
本研究旨在探讨匈牙利信息和通信技术（ICT）公司中微、小、中和大型企业的信任程度，研究的动机是政治和商业环境中信任水平的可争议主张。不同规模的公司在内部成员及其业务伙伴之间的互动方式上存在差异。本研究专注于探索匈牙利 ICT 公司，因为它们在支持工业 4.0 方面发挥着重要作用。研究对象是活跃的匈牙利 ICT 公司。本研究采用了与 ICT 公司位置相关的随机聚类选择方法，涉及 100 个样本，包括微、小和中型公司，并实施了判别分析来检验描述和假设。首先，本研究发现微、小和中型公司内部机构的信任水平存在显著差异。由于正式机构有能力提供公平的公共服务，机构的信任度在公司内部得到扩展。此外，本研究强调了匈牙利政府的表现将提高公司之间的信任度。其次，本研究得出结论，三类公司之间的人际信任水平相似。高水平的人际信任将扩大公司成员之间的内部参与度。最后，在不同规模的匈牙利 ICT 公司中，对业务伙伴的信任水平存在显著差异。对公司伙伴的高度信任可以促进业务合作、降低不确定性并支持长期业务关系。机构信任和组织间信任的水平在不同类别的公司之间存在差异，但不同规模公司内部的人际信任水平仍然相似。
