The Queen Victoria Hospital, East Grinstead, West Sussex, UK; Faculty of Dentistry, Oral & Craniofacial Sciences, King's College London, UK.
The Queen Victoria Hospital, East Grinstead, West Sussex, UK; Guy's and St Thomas' Hospital, London, UK.
Br J Oral Maxillofac Surg. 2021 Oct;59(8):963-964. doi: 10.1016/j.bjoms.2020.10.002. Epub 2020 Oct 14.
Appropriate patient information is essential to improving patient experience. This prospective audit looked at compliance with the Queen Victoria Hospital (QVH) orthognathic information patient protocol and patient opinion regarding information provision. A total of 77 patients participated, with 75 reporting that they received sufficient information to make an informed decision. Prior to attending the MDT, 69 patients had read the information leaflet, although only 37 had accessed the British Orthodontic Society (BOS) online resource. Despite a general trend in the use of online resources, patients do not necessarily choose to access information online. During the development of electronic information resources, we need to explore how to utilise new technology to continue improving patient experience during the consent process.
适当的患者信息对于改善患者体验至关重要。本前瞻性审计研究了维多利亚女王医院（QVH）正颌信息患者方案的依从情况以及患者对信息提供的意见。共有 77 名患者参与，其中 75 名报告说他们获得了足够的信息来做出明智的决定。在参加 MDT 之前，有 69 名患者阅读了信息传单，但只有 37 名患者访问了英国正畸学会（BOS）的在线资源。尽管在线资源的使用呈普遍趋势，但患者不一定选择在线获取信息。在开发电子信息资源时，我们需要探索如何利用新技术继续改善同意过程中的患者体验。
