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阿曼护士工作场所欺凌、职业倦怠、工作与生活失衡和感知医疗差错:聚类分析。

Workplace bullying, occupational burnout, work-life imbalance and perceived medical errors among nurses in Oman: A cluster analysis.

机构信息

Department of Family Medicine & Public Health, Sultan Qaboos University, Muscat, Oman.

The Higher Medical Committee, Ministry of Health, Muscat, Oman.

出版信息

J Nurs Manag. 2022 Sep;30(6):1530-1539. doi: 10.1111/jonm.13432. Epub 2021 Aug 25.

DOI:10.1111/jonm.13432
PMID:34327784
Abstract

AIM

To explore whether different profiles exist in a cohort of nurses regarding demographic and occupational outcomes.

BACKGROUND

Nurses will face many occupational problems, including workplace bullying, work-life imbalance, burnout and medical errors.

METHODS

A cross-sectional study included 232 nurses working in a hospital in Oman. Data were collected from December 2018 to April 2019 using convenience sampling. Instruments included work-life balance questions, the Negative Acts questionnaire-revised questionnaire, Oldenburg Burnout Inventory and Stanford Professional Fulfillment Index. Cluster analysis, t test, chi-squared and Fisher's exact tests were used for data analysis.

RESULTS

Cluster 1 (n = 108) was characterized as 'low-risk on medical error, burnout and workplace bullying but high-risk in work-life imbalance' group. Cluster 2 (n = 124) was labelled as 'high-risk on medical error, work-life imbalance, burnout and workplace buying' group.

CONCLUSIONS

Two groups of nurses in Oman are facing occupational problems differently. Nurses in Cluster 1 need attention to work-life imbalance. However, nurses in Cluster 2 need attention on all occupational problems.

IMPLICATIONS FOR NURSING MANAGEMENT

Findings call on the nursing stakeholders in Oman to identify factors related to occupational problems, to provide consultation services to reduce inter-personnel conflicts, and to review nurses' working hours to avoid burnout and resume a balanced work-life.

摘要

目的

探讨护士群体在人口统计学和职业结果方面是否存在不同特征。

背景

护士将面临许多职业问题,包括工作场所欺凌、工作与生活失衡、倦怠和医疗差错。

方法

这是一项横断面研究,纳入了阿曼一家医院的 232 名护士。数据于 2018 年 12 月至 2019 年 4 月间通过便利抽样收集。使用的工具包括工作生活平衡问卷、负面行为问卷修订版、奥尔德姆倦怠量表和斯坦福职业满足感指数。数据分析采用聚类分析、t 检验、卡方检验和 Fisher 确切概率法。

结果

聚类 1(n=108)的特征为“医疗差错、倦怠和工作场所欺凌低风险,但工作生活失衡高风险”组。聚类 2(n=124)被标记为“医疗差错、工作生活失衡、倦怠和工作场所欺凌高风险”组。

结论

阿曼有两组护士面临不同的职业问题。聚类 1 的护士需要关注工作生活失衡。然而,聚类 2 的护士需要关注所有职业问题。

护理管理启示

研究结果呼吁阿曼的护理利益相关者识别与职业问题相关的因素,提供咨询服务以减少人际冲突,并审查护士的工作时间,以避免倦怠并恢复平衡的工作生活。

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