Oral and Maxillofacial Surgery SHO, University Hospital of Wales, Cardiff, UK.
Specialist Registrar in Paediatric Dentistry, King's College Hospital, Denmark Hill, London, UK.
Prim Dent J. 2021 Jun;10(2):63-68. doi: 10.1177/20501684211012582.
Dental complaints are at the forefront of many dental practitioners' thoughts, with most dentists likely to have a complaint against them during their practicing lifetime. Difficult clinical scenarios can be particularly challenging for the newly qualified dental professional to manage, with a lack of experience potentially leading to an increased likelihood of a complaint. This article highlights several common clinical scenarios which dental practitioners are likely to face, providing a framework for their management and assessing the impact that the coronavirus pandemic may have on patients presenting for routine dental care.
牙科投诉是许多牙科医生关注的焦点,大多数牙医在执业生涯中都有可能面临投诉。对于新获得资格的牙科专业人员来说,困难的临床情况尤其具有挑战性,由于缺乏经验,可能会增加投诉的可能性。本文重点介绍了牙科医生可能面临的几种常见临床情况,为其管理提供了框架,并评估了冠状病毒大流行对常规牙科护理患者的影响。