Department of Nursing, Hualien Tzu Chi Hospital, Hualien 970, Taiwan.
Department of Nursing, Tzu Chi University, Hualien 970, Taiwan.
Int J Environ Res Public Health. 2021 Jul 21;18(15):7750. doi: 10.3390/ijerph18157750.
Nurses' care nurse-patient interaction (CNPI) competence is critical for improving nursing care quality. The focus is the psychological quality of nurses, which may be derived from their sense of well-being. The purpose of this study was to develop a conceptual model of nurses' well-being and their CNPI competence. A cross-sectional survey was conducted with a total of 212 valid questionnaires obtained from a medical center. Structural equation modeling analysis was performed to validate the conceptual model. The results demonstrated the positive correlation between two constructs of nurses' well-being ("contentment" and "joyfulness") and CNPI competence. A positive correlation between nurses' CNPI competence and their health-promoting lifestyle and work environment satisfaction was supported. Among the constructs of CNPI competence, "respect patients' life experience" was the most correlated with their well-being, health-promoting lifestyle, and work environment satisfaction. The constructs of these three scales, which showed a middle correlation with CNPI competence, are psychological constructs rather than material constructs. When nurses have a greater sense of well-being, a positive attitude towards life, and feel supported and respected in their work environment, their CNPI competence increases. The findings of this study provide important insights and can serve as empirical evidence for nursing managers to enhance nurses' CNPI competence.
护士的关怀-护患互动(CNPI)能力对于提高护理质量至关重要。关注的焦点是护士的心理素质,这可能源于他们的幸福感。本研究旨在构建护士幸福感和 CNPI 能力的概念模型。采用横断面调查法,从一家医疗中心共获得 212 份有效问卷。采用结构方程模型分析对概念模型进行验证。结果表明,护士幸福感的两个构念(“满足”和“快乐”)与 CNPI 能力呈正相关。护士 CNPI 能力与健康促进生活方式和工作环境满意度之间存在正相关。在 CNPI 能力的构念中,“尊重患者的生活经历”与幸福感、健康促进生活方式和工作环境满意度的相关性最高。这三个量表的构念与 CNPI 能力呈中等相关,它们是心理构念,而不是物质构念。当护士有更强的幸福感、积极的生活态度,并在工作环境中感到支持和尊重时,他们的 CNPI 能力会增强。本研究的结果提供了重要的见解,并可为护理管理者提供实证依据,以提高护士的 CNPI 能力。