Speech Science, School of Psychology, University of Auckland, Private Bag 92019, Auckland, New Zealand. Tel 0211463261.
J Allied Health. 2021 Fall;50(3):242-249.
Patient safety and quality care require learning organizations. For organizations to pivot and progress they need a workforce skilled and confident in voicing ideas and errors. Expressing issues related to patient safety and quality improvement can be defined as voice behavior.
This scoping review aimed to answer two questions: 1) What is the scope of the study of voice behavior in healthcare? 2) How do new graduates in allied health use their voice? The Joanna Briggs guidelines were used to identify 76 articles that were explored using a descriptive and evaluative approach to map the depth and breadth of this topic and identify research gaps.
The review revealed that nursing and medicine feature in voice behavior studies, but few studies focus on allied health. An exploration of the concepts emerging from these studies revealed eight topics: power, risk, tenure, leadership, intervention, self, climate, and strategies.
Synthesis of the reviewed studies highlights that we know little about allied health new graduates' voice behavior in healthcare. Exploration of voice behaviors with this group will inform education and workplace settings about ways to grow professionals who are confident and competent in speaking up for patient safety and quality improvement.
患者安全和高质量的护理需要学习型组织。为了使组织能够转变和进步，他们需要一支有技能且有信心表达想法和错误的劳动力。表达与患者安全和质量改进相关的问题可以被定义为发声行为。
本范围综述旨在回答两个问题：1）医疗保健中发声行为的研究范围是什么？2） 新毕业的医疗辅助人员如何使用他们的声音？使用乔安娜·布里格斯指南确定了 76 篇文章，使用描述性和评估性方法对这些文章进行了探索，以绘制该主题的深度和广度，并确定研究空白。
综述显示，护理和医学在发声行为研究中占主导地位，但很少有研究关注医疗辅助专业。对这些研究中出现的概念进行探索，揭示了八个主题：权力、风险、任期、领导力、干预、自我、氛围和策略。
对综述研究的综合分析表明，我们对医疗辅助专业新毕业学生在医疗保健中的发声行为知之甚少。对这一群体的发声行为进行探索，将为教育和工作场所提供信息，了解如何培养对患者安全和质量改进有信心和能力的专业人员。
