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远距离追随:COVID-19期间追随者对远程领导的调整

Followership at a distance: Follower adjustment to distal leadership during COVID-19.

作者信息

Carsten Melissa, Goswami Ashita, Shepard Agnieszka, Donnelly Lilah I

机构信息

College of Business Administration Winthrop University Rock Hill South Carolina USA.

Department of Psychology Salem State University Salem Massachusetts USA.

出版信息

Appl Psychol. 2022 Jul;71(3):959-982. doi: 10.1111/apps.12337. Epub 2021 Aug 3.

Abstract

Leader distance theory has received scant empirical attention in the extant literature; however, the "work from home" orders associated with COVID-19 have made this theory and its empirical findings highly relevant for organizations. Our study integrates leader distance theory and followership theory to understand how follower role beliefs affect follower effort, performance, and withdrawal under physical leader distance and varying conditions of leader interaction frequency. Using a three-wave survey methodology with 260 adults working remotely, our study finds that followers' levels of effort, performance, and withdrawal were contingent on leader interaction frequency. Specifically, followers with a coproduction role orientation, who see their role as more collaborative, reported higher levels of effort under conditions of high leader interaction. Furthermore, the indirect effect of coproduction on follower performance and withdrawal via effort was moderated by leader interaction frequency. The results for followers with passive role orientations, however, were in the opposite direction. These followers reported less effort when leader interaction was high, and the mediational chain predicting performance and withdrawal was contingent on leader interaction frequency. Our study contributes to the ongoing conversation about the positive and negative effects of leader distance and positions followership characteristics as important boundary conditions of distal leadership.

摘要

领导距离理论在现有文献中很少受到实证关注;然而,与新冠疫情相关的“居家办公”指令使该理论及其实证研究结果对组织具有高度相关性。我们的研究将领导距离理论和追随理论结合起来,以了解在实际领导距离和不同领导互动频率条件下,追随者的角色信念如何影响其努力程度、绩效和离职倾向。通过对260名远程工作的成年人进行三波调查的方法,我们的研究发现,追随者的努力程度、绩效和离职倾向取决于领导互动频率。具体而言,具有共同生产角色导向(即认为自己的角色更具协作性)的追随者在领导互动频繁的情况下,报告的努力程度更高。此外,共同生产通过努力对追随者绩效和离职倾向的间接影响受到领导互动频率的调节。然而,具有被动角色导向的追随者的结果则相反。当领导互动频繁时,这些追随者报告的努力程度较低,且预测绩效和离职倾向的中介链取决于领导互动频率。我们的研究有助于持续探讨领导距离的正负效应,并将追随特征定位为远程领导的重要边界条件。

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