Senior Clinical Advisor, Australian Commission on Safety and Quality in Health Care, Sydney, NSW, Australia.
Project Manager, Australian Commission on Safety and Quality in Health Care, Sydney, NSW, Australia.
Australas Psychiatry. 2022 Apr;30(2):154-157. doi: 10.1177/10398562211042361. Epub 2021 Sep 27.
Digital mental health services offer innovative ways for individuals to access services but are not without risk. Our objective was to develop National Safety and Quality Digital Mental Health (NSQDMH) Standards that improve the quality of digital mental health service provision and protect service users from harm.
The NSQDMH Standards were developed by adapting the National Safety and Quality Health Service (NSQHS) Standards and adding components highlighted through a national consultation process as critical to the safety and quality of services. Further public consultation and pilot testing assisted in refining the NSQDMH Standards.
The NSQDMH Standards comprise three standards-Clinical and Technical Governance, Partnering with Consumers, and Model of Care-and were launched in November 2020.
The NSQDMH Standards provide a quality assurance mechanism to improve digital mental health care in Australia.
数字心理健康服务为个人获得服务提供了创新的途径,但并非没有风险。我们的目标是制定国家安全和质量数字心理健康(NSQDMH)标准,以提高数字心理健康服务的质量,并保护服务使用者免受伤害。
通过改编国家安全和质量卫生服务(NSQHS)标准,并添加通过全国咨询过程中强调的对服务安全和质量至关重要的组件,制定了 NSQDMH 标准。进一步的公众咨询和试点测试有助于完善 NSQDMH 标准。
NSQDMH 标准包括三个标准-临床和技术治理、与消费者合作以及护理模式,并于 2020 年 11 月推出。
NSQDMH 标准提供了质量保证机制,以提高澳大利亚的数字心理健康护理水平。