Meersseman Eva, Geuens Maggie, Vermeir Iris
Department of Marketing, Innovation and Organisation, Faculty of Economics and Business Administration, Ghent University, 9000 Ghent, Belgium.
Foods. 2021 Sep 4;10(9):2096. doi: 10.3390/foods10092096.
Food pictures in advertisements, on packages, and on social media often display food with a bite in it. We investigated the effect of pictures of food with a bite (vs. no bite) on product attitudes, purchase intentions, and willingness to pay. In two online experimental studies we tested this effect for both pictures without context, as well as pictures in an advertisement. We also investigated two theories that could lead to opposite effects: consumer contamination and embodied mental simulation. We found that a picture of food with a bite (vs. no bite) resulted in lower purchase intentions, and that this effect was mediated by disgust (i.e., consumer contamination). Furthermore, we found an interaction effect of picture type (i.e., bite vs. no bite) and context (i.e., no context vs. advertisement) on purchase intentions: the effect of picture type on purchase intentions was attenuated when the picture appeared in an advertisement (vs. when the picture is shown without context). We found similar effects on product attitudes and willingness to pay. Lastly, a picture of food with a bite (vs. no bite) had no effect on embodied mental simulation. Field practitioners are advised to take caution when using pictures of bitten food as this may lead to unfavorable consumer responses because of a feeling if disgust.
广告、包装以及社交媒体上的食物图片常常展示的是被咬过一口的食物。我们研究了被咬过一口的食物图片(与完整食物图片相比)对产品态度、购买意愿以及支付意愿的影响。在两项在线实验研究中,我们针对无背景图片以及广告中的图片测试了这种影响。我们还研究了两种可能导致相反效果的理论:消费者污染和具身心理模拟。我们发现,被咬过一口的食物图片(与完整食物图片相比)会导致较低的购买意愿,并且这种影响是由厌恶情绪介导的(即消费者污染)。此外,我们发现图片类型(即被咬过与完整)和背景(即无背景与广告)对购买意愿存在交互作用:当图片出现在广告中时(与无背景展示图片相比),图片类型对购买意愿的影响会减弱。我们在产品态度和支付意愿方面也发现了类似的效果。最后,被咬过一口的食物图片(与完整食物图片相比)对具身心理模拟没有影响。建议现场从业者在使用被咬过的食物图片时要谨慎,因为这可能会因厌恶感而导致消费者产生负面反应。