Department of Nursing Science, Nambu University, Gwang-ju 62271, Korea.
Department of Nursing, Wonkwang University, Iksan 54538, Korea.
Int J Environ Res Public Health. 2021 Sep 9;18(18):9495. doi: 10.3390/ijerph18189495.
The purpose of this study was to explore consumers' experiences before and during the COVID-19 outbreak to improve public health by providing effective consumer health information.
Interviews were conducted with 20 health information consumers who were 18 or older until data saturation was reached. The selected participants were among users of the Korean National Health Insurance Service (NHIS). The data were collected before the COVID-19 outbreak (September 2014) and during the COVID-19 outbreak (October 2020) to describe experiences and changes before and during the pandemic. Data were analyzed according to the qualitative content analysis method.
As a result, 3 main domains and 10 subdomains were derived from classifications, changes, and challenges of online health information seekers.
The findings of this study guide the understanding of health information seekers for the development of consumer-tailored health information systems.
本研究旨在通过提供有效的消费者健康信息，探索消费者在 COVID-19 爆发前后的体验，以改善公共卫生。
对 20 名 18 岁及以上的健康信息消费者进行了访谈，直到达到数据饱和。所选参与者均为韩国国民健康保险服务（NHIS）的用户。数据采集于 COVID-19 爆发之前（2014 年 9 月）和 COVID-19 爆发期间（2020 年 10 月），以描述大流行前后的经历和变化。根据定性内容分析方法对数据进行了分析。
研究结果得出了三个主要领域和十个子领域，分别来自在线健康信息搜索者的分类、变化和挑战。
本研究的结果指导了对健康信息搜索者的理解，以开发针对消费者的健康信息系统。
