Bond Meg A, Haynes-Baratz Michelle C
Department of Psychology and Center for Women and Work, University of Massachusetts Lowell, Lowell, Massachusetts, USA.
Am J Community Psychol. 2022 Mar;69(1-2):221-238. doi: 10.1002/ajcp.12557. Epub 2021 Sep 29.
Microaggressions present significant barriers to the entry and advancement of individuals from marginalized groups within the workplace. Their ubiquity, coupled with their harmful impact, creates an urgent need for organizations to mitigate them to foster truly equitable and inclusive work environments. In this paper, we present a bystander-focused approach to address this particular form of workplace bias. Informed by the empirical literature and grounded in socioecological principles, we underscore the importance of a systems-change approach to the development and implementation of any bystander program. We describe ways to incorporate social-ecological sensibilities into the substance of the training itself by outlining our "Get A (Collective) GRIP" framework. This framework emphasizes the need for active bystanders to employ an ecological scan that includes Assessing what happened, determining one's Goals for intervening, considering the Relationships among those involved in the incident (target/s, transgressor/s, and witness/es), taking into account the Institutional context in which the incident occurs, and being attuned to structural issues and Power dynamics within the context. Finding ways to address microaggressions that embody systemic analyses has transformative potential for the workplace and doing so through activating bystanders to alter local social norms is an area that has tremendous promise in this regard.
微侵犯对职场中边缘化群体个人的进入和职业发展构成了重大障碍。其普遍性及其有害影响,使得组织迫切需要减轻微侵犯,以营造真正公平和包容的工作环境。在本文中,我们提出了一种以旁观者为中心的方法来解决这种特殊形式的职场偏见。基于实证文献并以社会生态原则为基础,我们强调系统变革方法对于任何旁观者计划的制定和实施的重要性。我们通过概述我们的“获得(集体)掌控力(Get A (Collective) GRIP)”框架,描述了将社会生态敏感性纳入培训内容本身的方法。该框架强调积极的旁观者需要进行生态审视,包括评估发生了什么、确定干预目标、考虑事件相关人员(目标对象、侵犯者和目击者)之间的关系、考虑事件发生的机构背景,以及关注背景中的结构问题和权力动态。找到体现系统分析的解决微侵犯的方法对职场具有变革潜力,通过激活旁观者来改变当地社会规范从而做到这一点,在这方面有着巨大的前景。