Mangold W G, Pol L, Abercrombie C L, Berl R
J Am Dent Assoc. 1986 Jun;112(6):840-3. doi: 10.14219/jada.archive.1986.0110.
New residents of a community who wish to select a dentist need information about the dental services that are available. Dentists who wish to expand their practices may want to stimulate the flow of information that new residents consider important but are unable to find. A survey of 679 new residents of a metropolitan area disclosed that the greatest need appears to be for information that relates to quality of work, concern for patients, personal appearance, price, location, waiting time, and insurance form preparation.
希望选择牙医的社区新居民需要有关现有牙科服务的信息。希望扩大业务的牙医可能希望促进新居民认为重要但又找不到的信息流通。一项针对某大都市地区679名新居民的调查显示，最大的需求似乎是有关工作质量、对患者的关心、个人形象、价格、位置、等待时间和保险表格填写方面的信息。
