University of Amsterdam, the Netherlands.
University of Amsterdam, the Netherlands.
Curr Opin Psychol. 2022 Apr;44:100-105. doi: 10.1016/j.copsyc.2021.08.032. Epub 2021 Sep 9.
The sharing economy is fueled by trust, which allows strangers to cooperate. To share responsibly, one needs to be aware of the various consequences sharing has on interacting and third parties. When transparency about such consequences is lacking, mutual trust among interacting parties may encourage people to cooperate and share, in turn, creating unintended negative impacts. Psychologists have long studied trust and cooperation, yet few insights from psychological science have been used to understand the sharing economy. Here, we propose that evoking trust may paradoxically increase motivated information processing leading people to share irresponsibly by ignoring the negative consequences sharing has on others. We review three conditions under which evoking trust may lead to irresponsible sharing: ethical blind spots, willful ignorance, and misinformation. We propose that transparent information is key to enable and encourage responsible sharing. More psychological research is needed to better understand how this flourishing, trust-based industry can be shaped to encourage safe, cooperative, and responsible sharing.
共享经济是建立在信任基础上的，这种信任使得陌生人之间能够合作。为了负责任地共享，人们需要意识到共享对互动和第三方的各种影响。当缺乏关于这些后果的透明度时，互动各方之间的相互信任可能会鼓励人们合作和共享，从而产生意想不到的负面影响。心理学家长期以来一直在研究信任和合作，但很少有心理学研究的见解被用来理解共享经济。在这里，我们提出，唤起信任可能会自相矛盾地增加动机信息处理，导致人们不负责任地共享，而忽略了共享对他人的负面影响。我们回顾了唤起信任可能导致不负责任共享的三种情况：道德盲点、故意无视和错误信息。我们提出，透明信息是实现和鼓励负责任共享的关键。需要更多的心理学研究来更好地理解如何塑造这个蓬勃发展的、基于信任的行业，以鼓励安全、合作和负责任的共享。
