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受“掷骰子”启发的信任:员工日常动机、风险倾向与信任的关系。

Motivated to "roll the dice" on trust: The relationships between employees' daily motives, risk propensity, and trust.

机构信息

Department of Management and Entrepreneurship.

Department of Management.

出版信息

J Appl Psychol. 2022 Sep;107(9):1561-1578. doi: 10.1037/apl0000959. Epub 2021 Oct 14.

Abstract

Models of trust have focused on the notion that an employee's trust in a coworker is based on that coworker's trustworthiness and the employee's trust propensity-a generalized tendency to believe others are trustworthy. Although these models capture the general of risk associated with trusting a particular coworker, they provide insufficient insight into why an employee might the risk associated with trust on a particular day. Bringing the concept of -the tendency to accept or avoid risk-from the decision-making literature into the trust literature, we build a model of trust that suggests employees' trusting behaviors stem from both their calculated assessment of risk (encapsulated in trustworthiness and trust propensity) and their tendency to take those risks. We draw on motivated reasoning theory (Kunda, 1990) and the decision-making literature to suggest that employees' daily strivings for achievement, affiliation, stimulation, and security induce a biased reasoning process that influences employees' risk propensity that day. Our test of this theoretical model demonstrates that generalized work motives have an indirect effect on employees' trust in their coworkers, through risk propensity, that goes above and beyond established bases of trust. (PsycInfo Database Record (c) 2022 APA, all rights reserved).

摘要

信任模型主要关注的是,员工对同事的信任基于该同事的可信度和员工的信任倾向——即普遍信任他人的倾向。尽管这些模型捕捉到了与信任特定同事相关的风险的总体特征,但它们并没有深入了解为什么员工在特定的一天可能会承担信任相关的风险。从决策文献中引入“风险接受倾向”的概念——即接受或回避风险的倾向——我们构建了一个信任模型,该模型表明员工的信任行为源于他们对风险的计算评估(体现在可信度和信任倾向中)和他们承担这些风险的倾向。我们借鉴了动机推理理论(Kunda,1990)和决策文献,提出员工每天对成就、联系、刺激和安全的追求会引起有偏见的推理过程,从而影响他们当天的风险倾向。我们对这一理论模型的检验表明,一般的工作动机通过风险倾向对员工对同事的信任产生间接影响,这种影响超出了既定的信任基础。(PsycInfo 数据库记录(c)2022 APA,保留所有权利)。

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