Ozavci Guncag, Bucknall Tracey, Woodward-Kron Robyn, Hughes Carmel, Jorm Christine, Joseph Kathryn, Manias Elizabeth
Deakin University, Burwood, Victoria, Australia.
Alfred Health, Melbourne, Australia.
Qual Health Res. 2021 Dec;31(14):2678-2691. doi: 10.1177/10497323211043494. Epub 2021 Oct 16.
Communicating about medications across transitions of care is a challenging process for older patients. In this article, we examined communication processes between older patients, family members, and health professionals about managing medications across transitions of care, focusing on older patients' experiences. A focused ethnographic design was employed across two metropolitan hospitals. Data collection methods included interviews, observations, and focus groups. Following thematic analysis, data were analyzed using Fairclough's Critical Discourse Analysis and Medication Communication Model. Older patients' medication knowledge and family members' advocacy challenged unequal power relations between clinicians and patients and families. Doctors' use of authoritative discourse impeded older patients' participation in the medication communication. Older patients perceived that nurses' involvement in medication communication was limited due to their task-related routines. To reduce the unequal power relations, health professionals should be more proactive in sharing information about medications with older patients across transitions of care.
对于老年患者而言,在医疗照护过渡期间就药物治疗进行沟通是一个具有挑战性的过程。在本文中,我们研究了老年患者、家庭成员与医疗专业人员之间就医疗照护过渡期间药物管理进行的沟通流程,重点关注老年患者的经历。我们在两家大都市医院采用了聚焦民族志设计。数据收集方法包括访谈、观察和焦点小组讨论。经过主题分析后,使用费尔克拉夫的批判性话语分析和药物沟通模型对数据进行了分析。老年患者的用药知识和家庭成员的支持对临床医生与患者及家庭之间不平等的权力关系构成了挑战。医生使用权威性话语阻碍了老年患者参与药物沟通。老年患者认为,由于护士与任务相关的日常工作,他们在药物沟通中的参与度有限。为了减少不平等的权力关系,医疗专业人员应更积极主动地在医疗照护过渡期间与老年患者分享有关药物的信息。