Wang Shu, Xu Chonghuan, Xiao Liang, Ding Austin Shijun
School of Management and E-Business, Zhejiang Gongshang University, Hangzhou, China.
Modern Business Research Center, Zhejiang Gongshang University, Hangzhou, China.
Front Hum Neurosci. 2021 Sep 30;15:728895. doi: 10.3389/fnhum.2021.728895. eCollection 2021.
Businesses and scholars have been trying to improve marketing effect by optimizing mobile marketing interfaces aesthetically as users browse freely and aimlessly through mobile marketing interfaces. Although the layout is an important design factor that affects interface aesthetics, whether it can trigger customer's aesthetic preferences in mobile marketing remains unexplored. To address this issue, we employ an empirical methodology of event-related potentials (EPR) in this study from the perspective of cognitive neuroscience and psychology. Subjects are presented with a series of mobile marketing interface images of different layouts with identical marketing content. Their EEG waves were recorded as they were required to distinguish a target stimulus from the others. After the experiment, each of the subjects chose five stimuli interfaces they like and five they dislike. By analyzing the ERP data derived from the EEG data and the behavioral data, we find significant differences between the disliked interfaces and the other interfaces in the ERP component of P2 from the frontal-central area in the 200-400 ms post-stimulus onset time window and LPP from both the frontal-central and parietal-occipital area in the 400-600 ms time window. The results support the hypothesis that humans do make rapid implicit aesthetic preferences for interface layouts and suggest that even under a free browsing context like the mobile marketing context, interface layouts that raise high emotional arousal can still attract more user attention and induce users' implicit aesthetic preference.
企业和学者一直试图通过在用户自由且无目的地浏览移动营销界面时对其进行美学优化来提高营销效果。尽管布局是影响界面美学的一个重要设计因素,但在移动营销中它是否能触发顾客的审美偏好仍未得到探索。为解决这一问题,本研究从认知神经科学和心理学的角度采用了事件相关电位(EPR)的实证方法。向受试者展示一系列具有相同营销内容但布局不同的移动营销界面图像。当要求他们从其他图像中区分出目标刺激时,记录他们的脑电波。实验结束后,每位受试者选出五个他们喜欢的刺激界面和五个他们不喜欢的刺激界面。通过分析从脑电数据得出的事件相关电位数据和行为数据,我们发现在刺激开始后200 - 400毫秒的时间窗口内,从额中央区域的P2事件相关电位成分以及在400 - 600毫秒时间窗口内从额中央和顶枕区域的晚期正电位(LPP)方面,不喜欢的界面与其他界面之间存在显著差异。结果支持了人类确实会对界面布局做出快速的隐性审美偏好这一假设,并表明即使在移动营销这样的自由浏览情境下,引发高情绪唤醒的界面布局仍然可以吸引更多用户的注意力并诱发用户的隐性审美偏好。