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脑电波真的能判断一款产品是否会被购买吗?从单品脑电活动中推断消费者偏好。

Can Brain Waves Really Tell If a Product Will Be Purchased? Inferring Consumer Preferences From Single-Item Brain Potentials.

作者信息

Goto Nobuhiko, Lim Xue Li, Shee Dexter, Hatano Aya, Khong Kok Wei, Buratto Luciano Grüdtner, Watabe Motoki, Schaefer Alexandre

机构信息

Department of Psychology, Kyoto Notre Dame University, Kyoto, Japan.

School of Business, Monash University Malaysia, Bandar Sunway, Malaysia.

出版信息

Front Integr Neurosci. 2019 Jun 28;13:19. doi: 10.3389/fnint.2019.00019. eCollection 2019.

Abstract

Recent research has shown that event-related brain potentials (ERPs) recorded while participants view lists of different consumer goods can be modulated by their preferences toward these products. However, it remains largely unknown whether ERP activity specific to a single consumer item can be informative about whether or not this item will be preferred in a shopping context. In this study, we examined whether single-item ERPs could reliably predict consumer preferences toward specific consumer goods. We recorded scalp EEG from 40 participants while they were viewing pictures of consumer goods and we subsequently asked them to indicate their preferences for each of these items. Replicating previous results, we found that ERP activity averaged over the six most preferred products was significantly differentiated from ERP activity averaged across the six least preferred products for three ERP components: The N200, the late positive potential (LPP) and positive slow waves (PSW). We also found that using single-item ERPs to infer behavioral preferences about specific consumer goods led to an overall predictive accuracy of 71%, although this figure varied according to which ERPs were targeted. Later positivities such as the LPP and PSW yielded relatively higher predictive accuracy rates than the frontal N200. Our results suggest that ERPs related to single consumer items can be relatively accurate predictors of behavioral preferences depending on which type of ERP effects are chosen by the researcher, and ultimately on the level of prediction errors that users choose to tolerate.

摘要

最近的研究表明,在参与者查看不同消费品列表时记录的事件相关脑电位(ERP)会受到他们对这些产品的偏好的调节。然而,对于单个消费品特有的ERP活动是否能够提供关于该物品在购物情境中是否会受到青睐的信息,在很大程度上仍然未知。在本研究中,我们检验了单项ERP是否能够可靠地预测消费者对特定消费品的偏好。我们在40名参与者观看消费品图片时记录了他们头皮的脑电图,随后要求他们表明对每件物品的偏好。重复先前的结果,我们发现,对于三个ERP成分(N200、晚期正电位(LPP)和正慢波(PSW)),在六种最受青睐产品上平均的ERP活动与在六种最不受青睐产品上平均的ERP活动有显著差异。我们还发现,使用单项ERP来推断对特定消费品的行为偏好,总体预测准确率为71%,尽管这一数字因所针对的ERP不同而有所变化。诸如LPP和PSW等晚期正电位产生的预测准确率相对高于额叶N200。我们的结果表明,与单个消费品相关的ERP可以是行为偏好的相对准确的预测指标,这取决于研究人员选择哪种类型的ERP效应,最终还取决于用户选择容忍的预测误差水平。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/254f/6611214/413a87f14ed0/fnint-13-00019-g001.jpg

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