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尼泊尔社交媒体用户对远程皮肤病学咨询的认知、可接受性和满意度。

Awareness, acceptability, and satisfaction of teledermatology consultation among social-media users in Nepal.

机构信息

B.P. Koirala Institute of Health Sciences, Dharan, Nepal.

Department of Dermatology and Venereology, B.P. Koirala Institute of Health Sciences, Dharan, Nepal.

出版信息

J Cosmet Dermatol. 2022 Jul;21(7):3078-3084. doi: 10.1111/jocd.14557. Epub 2021 Oct 30.

DOI:10.1111/jocd.14557
PMID:34716752
Abstract

BACKGROUND

Teledermatology refers to the use of telecommunication in consulting one's skin problem to a dermatologist at distance.

AIMS

This study aims to identify the awareness, acceptability, preferred technical tools, willingness to use, comfortability, and satisfaction of teledermatology among social-media users in Nepal.

METHODS

It was an exploratory cross-sectional study performed on 360 social-media users, subjected to web-based interview based on pretested proforma containing questions to address: awareness of telemedicine, type and tools preferred for teledermatology, willingness to use, comfortability, and satisfaction of teledermatology services.

RESULTS

Most of the participants (60.8%) were initially unaware of telemedicine. Despite this, the majority (81.9%) were willing to use the services after being aware, mostly during the follow-up (36.6%). Most of the participants (61.1%) preferred the hybrid model for teleconsultation, while mobile was the preferred technical tool (68.1%) mostly because of its compatibility (84.1%) and portability (56.3%). The majority of the participants felt that teledermatology consultation would be beneficial (77.2%) and they mostly preferred it directly from a dermatologist (85.6%). About two-thirds (64.2%) also believed that teledermatology consultation would eliminate the need for a face-to-face consultation. The majority would be comfortable (68.1%) if their skin lesions are photographed and sent to a dermatologist and would be satisfied (62.5%) with the consultations, through Wi-Fi and mobile data both (55.6%), and via Facebook (97.2%) and Viber (70.8%).

CONCLUSIONS

Despite being unaware of telemedicine, the participants were willing to use teledermatology consultation and thought that they would be comfortable and satisfied with it.

摘要

背景

远程皮肤病学是指通过远程通信向皮肤科医生咨询皮肤问题。

目的

本研究旨在了解尼泊尔社交媒体用户对远程皮肤病学的认知、接受度、首选技术工具、使用意愿、舒适度和满意度。

方法

这是一项在 360 名社交媒体用户中进行的探索性横断面研究,采用基于网络的访谈,根据预测试的问卷进行,问题包括:对远程医疗的认知、远程皮肤病学首选的类型和工具、使用意愿、舒适度和对远程皮肤病学服务的满意度。

结果

大多数参与者(60.8%)最初对远程医疗并不了解。尽管如此,大多数人(81.9%)在了解后愿意使用该服务,主要是在随访期间(36.6%)。大多数参与者(61.1%)更喜欢混合模式进行远程咨询,而移动电话是首选的技术工具(68.1%),主要是因为其兼容性(84.1%)和便携性(56.3%)。大多数参与者认为远程皮肤病学咨询将是有益的(77.2%),他们大多更喜欢直接由皮肤科医生提供(85.6%)。大约三分之二(64.2%)的人还认为远程皮肤病学咨询将消除面对面咨询的需求。如果他们的皮肤病变可以拍照并发送给皮肤科医生,大多数人会感到舒适(68.1%),如果通过 Wi-Fi 和移动数据(55.6%),以及通过 Facebook(97.2%)和 Viber(70.8%)进行咨询,大多数人会感到满意。

结论

尽管参与者对远程医疗不了解,但他们愿意使用远程皮肤病学咨询,并认为他们会感到舒适和满意。

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Awareness, acceptability, and satisfaction of teledermatology consultation among social-media users in Nepal.尼泊尔社交媒体用户对远程皮肤病学咨询的认知、可接受性和满意度。
J Cosmet Dermatol. 2022 Jul;21(7):3078-3084. doi: 10.1111/jocd.14557. Epub 2021 Oct 30.
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