Endale Simegn Atsedu, Yaregal Melesse Debas, Belay Bizuneh Yosef, Mekonnen Alemu Wudie
Department of Anesthesia, College of Medicine and Health Science, Wachamo University, Hosaena, Ethiopia.
Department of Anesthesia, College of Medicine and Health Science, University of Gondar, Gondar, Ethiopia.
Anesthesiol Res Pract. 2021 Oct 22;2021:3379850. doi: 10.1155/2021/3379850. eCollection 2021.
Patient satisfaction is a crucial component in determining the quality of healthcare in anesthesia services. This study aimed to assess patient satisfaction and associated factors on perioperative anesthesia services.
Institutional-based cross-sectional study was conducted from May 16 to June 22, 2021, at the University of Gondar Comprehensive Specialized Hospital. Data were entered into Epi-data version 3.1 and exported to STATA version 14.1. The strength of the association was presented using an adjusted odds ratio with a 95% confidence interval, and a value <0.05 was considered as statistically significant.
A total of 398 patients were included in this study with a response rate of 98%. The overall proportion of patients who were satisfied with perioperative anesthesia service was 74% (95% CI: 69-78). Patients who received regional anesthesia were 2.8 times satisfied than those who received general anesthesia (AOR = 2.8, 95% CI: 1.42-5.36). Patients who obtained adequate information was 3.14 times (AOR = 3.14, 95% CI: 1.71-5.74) satisfied than that of the counterpart. Adults who did not feel pain during induction of anesthesia were 2.7 times (AOR = 2.7, 95% CI: 1.43-5.08) satisfied than an adult who felt pain during induction of anesthesia. . The overall patients' satisfaction on perioperative anesthesia service was 74%. Patients who underwent operation with regional anesthesia, obtained adequate information about anesthesia, visited by anesthetists after operations, did not have nausea/vomiting, did not feel pain during induction, and patients who did not feel pain immediately after operation were satisfied than the counterparts. We recommended that the anesthetists must give attention to reduce the factors that decrease the satisfaction level of the surgical patients.
患者满意度是决定麻醉服务医疗质量的关键因素。本研究旨在评估围手术期麻醉服务的患者满意度及相关因素。
2021年5月16日至6月22日在贡德尔大学综合专科医院进行了基于机构的横断面研究。数据录入Epi - data 3.1版本并导出至STATA 14.1版本。采用调整后的比值比及95%置信区间表示关联强度，P值<0.05被认为具有统计学意义。
本研究共纳入398例患者，应答率为98%。对围手术期麻醉服务满意的患者总体比例为74%（95%置信区间：69 - 78）。接受区域麻醉的患者满意度是接受全身麻醉患者的2.8倍（调整后的比值比 = 2.8，95%置信区间：1.42 - 5.36）。获得充分信息的患者满意度是未获得充分信息患者的3.14倍（调整后的比值比 = 3.14，95%置信区间：1.71 - 5.74）。麻醉诱导期未感到疼痛的成年人满意度是麻醉诱导期感到疼痛的成年人的2.7倍（调整后的比值比 = 2.7，95%置信区间：1.43 - 5.08）。围手术期麻醉服务的患者总体满意度为74%。接受区域麻醉手术、获得关于麻醉的充分信息、术后接受麻醉医生访视、未出现恶心/呕吐、麻醉诱导期未感到疼痛以及术后立即未感到疼痛 的患者比相应的对照组更满意。我们建议麻醉医生必须关注减少降低手术患者满意度的因素。
