Teshome Diriba, Mulat Yordanos, Fenta Efrem, Hunie Metages, Kibret Simegnew, Tamire Tadese, Fentie Yewlsew
Departement of Anesthesia, College of Health Sciences, Debre Tabor University, Debre Tabor, Ethiopia.
Heliyon. 2022 Mar 7;8(3):e09063. doi: 10.1016/j.heliyon.2022.e09063. eCollection 2022 Mar.
Patient satisfaction with perioperative anesthesia services is not well established in developing countries like Ethiopia. This study aimed to assess surgical patients' satisfaction with perioperative anesthesia service and its associated factors.
A cross-sectional study design was conducted in patients who underwent surgeries at Debre Tabor Comprehensive Specialized Hospital, in North Central Ethiopia. Data were collected by Leiden perioperative care patient satisfaction questionnaire (LPPSq) within 24 h postoperatively, after translating to the local language (Amharic). Bivariable and multivariable logistic analyses were done to identify factors associated with satisfaction with perioperative anesthesia service care. Statistical significance level was set at P < 0.05 with 95% CI.
Analysis was done on 387 patients with a response rate of 94.8%. The overall mean satisfaction of patients with perioperative anesthesia care was 62.62% and about 53.7% [95% CI= (48.6-58.4)] of patients were satisfied with perioperative anesthesia service. The mean satisfaction of perioperative anesthesia service in the patient-staff relationship domain was 61.44%; in the information provision domain was 60.32%, and in the fear and concern domain was 72.06%.
There was a moderate level of satisfaction in patients with perioperative anesthesia service. Among the subscales of LPPSq, the lowest satisfaction score was in the information provision and the highest satisfaction score was in the fear and concern domain.
在埃塞俄比亚这样的发展中国家，患者对围手术期麻醉服务的满意度尚未得到充分确立。本研究旨在评估外科手术患者对围手术期麻醉服务的满意度及其相关因素。
在埃塞俄比亚中北部德布雷塔博尔综合专科医院接受手术的患者中进行了一项横断面研究设计。在术后24小时内，通过将莱顿围手术期护理患者满意度问卷（LPPSq）翻译成当地语言（阿姆哈拉语）来收集数据。进行了双变量和多变量逻辑分析，以确定与围手术期麻醉服务护理满意度相关的因素。统计学显著性水平设定为P<0.05，95%置信区间。
对387名患者进行了分析，回复率为94.8%。患者对围手术期麻醉护理的总体平均满意度为62.62%，约53.7%[95%置信区间=（48.6-58.4）]的患者对围手术期麻醉服务满意。围手术期麻醉服务在患者-工作人员关系领域的平均满意度为61.44%；在信息提供领域为60.32%，在恐惧和担忧领域为72.06%。
患者对围手术期麻醉服务的满意度处于中等水平。在LPPSq的子量表中，信息提供方面的满意度得分最低，恐惧和担忧领域的满意度得分最高。
