Collins-Pisano Caroline, Velez Court Juan, Johnson Michael, Mois George, Brooks Jessica, Myers Amanda, Muralidharan Anjana, Storm Marianne, Wright Maggie, Berger Nancy, Kasper Ann, Fox Anthony, MacDonald Sandi, Schultze Sarah, Fortuna Karen
Department of Psychiatry, Dartmouth College, Hanover, NH, United States.
National Latino Behavioral Health Association, Cochiti Lake, NM, United States.
JMIR Ment Health. 2021 Dec 16;8(12):e30221. doi: 10.2196/30221.
As digital peer support is quickly expanding across the globe in the wake of the COVID-19 pandemic, standardization in the training and delivery of digital peer support can advance the professionalism of this field. While telehealth competencies exist for other fields of mental health practice, such as social work, psychiatry, and psychology, limited research has been done to develop and promote digital peer support competencies.
The goal of this study is to introduce the coproduction of core competencies that can guide digital peer support.
Peer support specialists were recruited through an international listserv and participated in a 1-hour virtual focus group. A total of four focus groups were conducted with 59 peer support specialists from 11 US states and three countries.
Analysis was conducted using the rigorous and accelerated data reduction (RADaR) technique, and 10 themes were identified: (1) protecting the rights of service users, (2) technical knowledge and skills in the practice of digital peer support, (3) available technologies, (4) equity of access, (5) digital communication skills, (6) performance-based training, (7) self-care, (8) monitoring digital peer support and addressing digital crisis, (9) peer support competencies, and (10) health literacy (emerging). The authors present recommendations based on these themes.
The introduction of digital peer support core competencies is an initial first step to promote the standardization of best practices in digital peer support. The established competencies can potentially act as a guide for training and skill development to be integrated into US state peer support specialist competencies and to enhance competencies endorsed by the Substance Abuse and Mental Health Services Administration (SAMHSA).
随着新冠疫情的爆发，数字同伴支持在全球范围内迅速扩展，数字同伴支持培训与提供的标准化能够提升该领域的专业性。虽然心理健康实践的其他领域，如社会工作、精神病学和心理学，存在远程医疗能力，但在开发和推广数字同伴支持能力方面的研究有限。
本研究的目的是引入可指导数字同伴支持的核心能力共同生产。
通过国际邮件列表招募同伴支持专家，并让他们参加1小时的虚拟焦点小组。共进行了4个焦点小组，参与者为来自美国11个州和3个国家的59名同伴支持专家。
使用严格加速数据缩减（RADaR）技术进行分析，确定了10个主题：（1）保护服务使用者的权利；（2）数字同伴支持实践中的技术知识和技能；（3）可用技术；（4）获取公平性；（5）数字沟通技能；（6）基于表现的培训；（7）自我护理；（8）监测数字同伴支持并应对数字危机；（9）同伴支持能力；（10）健康素养（新出现）。作者基于这些主题提出了建议。
引入数字同伴支持核心能力是促进数字同伴支持最佳实践标准化的初步第一步。既定的能力可能作为培训和技能发展的指南，以纳入美国各州同伴支持专家能力，并加强药物滥用和心理健康服务管理局（SAMHSA）认可的能力。
