Faculty of Health and Occupational Studies, Department of Occupational Health Sciences and Psychology, University of Gavle, 801 76 Gävle, Sweden.
Centre for Research and Development, Region Gavleborg/Uppsala University, 801 87 Gävle, Sweden.
Int J Environ Res Public Health. 2021 Oct 30;18(21):11456. doi: 10.3390/ijerph182111456.
Activity-based workplaces (ABW) have been implemented in many organizations to offer office flexibility and decrease facility costs. Evaluations of the ABW implementation process are rare. The study aimed to examine the ABW relocation process of two offices in a Swedish governmental agency and to explore factors that influence the implementation process and satisfaction with it. Qualitative or quantitative data were collected on process variables (context, recruitment, reach, dose delivered, dose received, satisfaction), barriers and facilitators to the process were explored in focus group interviews, and immediate outcomes (perceived knowledge, understanding office rules, satisfying information and support) were measured by questionnaire before and after the relocation. The evaluation showed that recruitment was unsatisfactory and reach insufficient-and participation in activities was thus low for both offices. However, intended changes improved. Unclear aims of ABW, lack of manager support and, lack of communication were some of the reported barriers to participation, while a well-planned process, work groups, and program activities were facilitators. Thus, to increase satisfaction with the relocation, our results suggest that recruitment should be thoroughly planned, taking these factors into account to increase participation. This knowledge may be useful for planning and designing successful ABW relocations and evaluations.
活动型工作场所（ABW）已在许多组织中实施，以提供办公灵活性并降低设施成本。对 ABW 实施过程的评估很少。本研究旨在检查瑞典政府机构的两个办公室的 ABW 重新安置过程，并探讨影响实施过程及其满意度的因素。在焦点小组访谈中探讨了过程变量（背景、招聘、覆盖面、提供的剂量、接收的剂量、满意度）的定性或定量数据，通过问卷在搬迁前后测量了对过程的障碍和促进因素的即时结果（感知知识、理解办公室规则、满足信息和支持）。评估表明，两个办公室的招聘都不尽如人意，覆盖面也不足，因此参与活动的人数都很低。然而，预期的变化有所改善。ABW 目标不明确、缺乏经理支持以及沟通不畅是一些报告的参与障碍，而精心计划的流程、工作组和计划活动是促进因素。因此，为了提高对搬迁的满意度，我们的研究结果表明，招聘应该进行彻底的规划，考虑到这些因素以增加参与度。这些知识对于规划和设计成功的 ABW 搬迁和评估可能是有用的。
