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对我好一点,但真的好吗?从资源视角理解领导-成员交换(LMX)、LMX 差异化和工作压力。

Treat me better, but is it really better? Applying a resource perspective to understanding leader-member exchange (LMX), LMX differentiation, and work stress.

机构信息

School of Labor and Employment Relations.

School of Psychological and Cognitive Sciences.

出版信息

J Occup Health Psychol. 2022 Apr;27(2):223-239. doi: 10.1037/ocp0000303. Epub 2021 Nov 22.

DOI:10.1037/ocp0000303
PMID:34807679
Abstract

The leader-member exchange (LMX) literature proposes that leaders tend to differentiate the quality of relationships among their followers, but it remains unclear how individual LMX and LMX differentiation (i.e., the degree to which followers' LMX quality with the same leader varies within a team) may jointly shape follower well-being such as work stress. Drawing from a resource perspective, we hypothesize that LMX differentiation reduces the beneficial effect of LMX on work stress via decreasing perceived distributive justice. Work stress is further hypothesized to mediate the relationship between LMX and employees' proactive behavior and prosocial behavior. Three empirical studies were conducted to test the hypothesized model. Study 1 surveyed a sample of 1,181 employees nested in 120 teams from a Chinese insurance firm across three time points; Study 2 manipulated both LMX and LMX differentiation in a vignette-based experiment using 140 full-time employees in the United States; and Study 3 surveyed 440 full-time employees in the United States across three time points. Results provided converging evidence for our hypothesized model and suggest that one's relationship with their leader-both on its own and in relation to others' relationships with the same leader-may serve as an important source for their psychological well-being (or lack thereof). Theoretical and practical implications were discussed along with limitations and future directions. (PsycInfo Database Record (c) 2022 APA, all rights reserved).

摘要

领导-成员交换(LMX)文献提出,领导者往往会区分其下属之间关系的质量,但目前尚不清楚个人 LMX 和 LMX 差异化(即,同一领导者的下属 LMX 质量在团队内的变化程度)如何共同塑造下属的幸福感,例如工作压力。从资源的角度出发,我们假设 LMX 差异化通过降低感知分配公平性,从而降低 LMX 对工作压力的有益影响。工作压力进一步假设为 LMX 与员工主动行为和亲社会行为之间的关系的中介。进行了三项实证研究来检验假设模型。研究 1 通过三个时间点调查了来自一家中国保险公司的 120 个团队中的 1181 名员工的样本;研究 2 在一项基于情景的实验中操纵了 LMX 和 LMX 差异化,使用了美国的 140 名全职员工;研究 3 通过三个时间点调查了美国的 440 名全职员工。结果为我们的假设模型提供了一致的证据,并表明一个人与他们的领导的关系——无论是单独的还是与同一领导的其他人的关系——都可能成为他们心理健康(或缺乏心理健康)的重要来源。讨论了理论和实践意义,以及局限性和未来方向。(PsycInfo 数据库记录(c)2022 APA,保留所有权利)。

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