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我知道自己的感受,但我知道你的感受吗?通过研究元认知来推进基于关系的领导方法。

I know how I feel but do I know how you feel? Investigating metaperceptions to advance relationship-based leadership approaches.

机构信息

Department of Managerial Studies.

Department of Management.

出版信息

J Appl Psychol. 2022 Sep;107(9):1498-1523. doi: 10.1037/apl0000750. Epub 2021 Oct 4.

Abstract

Although Leader-Member Exchange (LMX) theory suggests that leaders and followers see their relationship similarly as a function of repeated role exchanges, empirical research has found only modest levels of agreement between leader and follower LMX ratings. This is not only problematic theoretically, it also brings up the question as to whether leader-follower dyad members are even aware of the lack of convergence of their relationship perceptions. To explore this issue, we draw from social psychology research on close relationships to introduce the construct of LMX metaperceptions (i.e., a person's inference of how the other person in the dyad feels about their relationship) and then utilize the dyadic model of metaperceptions to investigate the accuracy (i.e., the extent to which LMX metaperceptions are consistent with the other dyad member's LMX ratings) and bias (i.e., the extent to which LMX metaperceptions are colored by the dyad member's own LMX ratings) of LMX metaperceptions. We find that LMX metaperceptions are not only inaccurate but also biased. To shed light on what can alleviate bias and promote accuracy, we examine power dependence-an inherent feature of leader-follower relationships-and highlight its downside in engendering greater levels of bias for more powerful leaders. Moreover, we revisit LMX agreement through dyadic analyses and find that at the dyadic level it may be even weaker than what previous research has found. Overall, this research offers a more complete picture of leader-follower relationship perceptions and provides an important dyadic perspective for future research aimed at promoting mutual understanding between leaders and followers. (PsycInfo Database Record (c) 2022 APA, all rights reserved).

摘要

虽然领导-成员交换(LMX)理论表明,领导者和追随者将他们的关系视为重复角色交换的函数,但实证研究发现,领导者和追随者的 LMX 评级之间只有适度的一致性。这不仅在理论上存在问题,还提出了一个问题,即领导-下属二元关系成员是否甚至意识到他们关系感知的缺乏一致性。为了探讨这个问题,我们借鉴社会心理学关于亲密关系的研究,引入了 LMX 元感知的概念(即一个人对二元关系中另一个人对他们关系的感受的推断),然后利用元感知的二元模型来研究 LMX 元感知的准确性(即 LMX 元感知与另一个二元关系成员的 LMX 评级的一致性程度)和偏差(即 LMX 元感知被二元关系成员自己的 LMX 评级影响的程度)。我们发现,LMX 元感知不仅不准确,而且存在偏差。为了阐明哪些因素可以减轻偏差并提高准确性,我们考察了权力依赖——领导-下属关系的固有特征,并强调了其在产生更强大领导者更高水平偏差方面的负面影响。此外,我们通过二元分析重新审视了 LMX 一致性,并发现,在二元关系层面上,它可能比之前的研究发现的还要弱。总的来说,这项研究提供了一个更完整的领导-下属关系感知图景,并为未来旨在促进领导者和下属之间相互理解的研究提供了一个重要的二元视角。

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