Associate Professor, Department of Otolaryngology - Head & Neck Surgery, University of Michigan Medical School, 1500 East Medical Center Drive, 1903 Taubman Center, SPC 5312, Ann Arbor, MI 48104, USA; GTC Quality Improvement Collaborative, Durham, NC, USA.
Center for Patient and Professional Advocacy, Vanderbilt University Medical Center, Nashville, TN, USA; Center for Quality, Safety and Risk Prevention, Vanderbilt University Medical Center, Nashville, TN, USA.
Otolaryngol Clin North Am. 2022 Feb;55(1):83-103. doi: 10.1016/j.otc.2021.08.004.
The hidden epidemic of burnout exacts a staggering toll on professionals and patients, reflected in increased risk of medical errors, complications, and staff turnover. For surgeons, nurses, and other team members working at the sharp end of care, adverse events can amplify work exhaustion, interpersonal disengagement, and risk of moral adversity. Visionary leaders are not content to mitigate burnout and moral injury; they elevate the human experience throughout health care by modeling wellness, fostering moral courage, promoting safety of professionals, and restoring joy in work. Part 3, Health Professional Wellness and Resilience, introduces the final pillar for advancing the clinical mission.
职业倦怠这一隐形流行病给专业人员和患者带来了巨大的损失，这反映在医疗差错、并发症和员工流动率增加等方面。对于在护理一线工作的外科医生、护士和其他团队成员来说，不良事件会加剧工作疲惫、人际脱节和道德困境的风险。有远见的领导者不仅满足于减轻倦怠和道德伤害；他们通过塑造健康、培养道德勇气、促进专业人员的安全和恢复工作的乐趣，在整个医疗保健中提升人类体验。第 3 部分“卫生专业人员的健康和韧性”介绍了推进临床使命的最后一个支柱。
