Universidade Regional do Noroeste do Estado do Rio Grande do Sul. Ijuí, Rio Grande do Sul, Brazil.
Universidade Federal de São Paulo. São Paulo, São Paulo, Brazil.
Rev Bras Enferm. 2021 Nov 29;75(3):e20201341. doi: 10.1590/0034-7167-2020-1341. eCollection 2021.
to analyze and compare levels of stress and resilience in nurses before and after the assessment for maintenance of the Hospital Accreditation Certification.
quantitative, observational, and longitudinal research, with 53 nurses from a philanthropic hospital, in the Rio Grande do Sul. Data collected in two stages, March, and July 2019, before the assessment visit and 60 days after, using the Bianchi Stress Scale and Resilience Scale. Descriptive and analytical statistics were employed.
the majority of participants showed an average stress level before and after the evaluation. The highest stress scores were related to Domains E (coordination of unit activities) and C (activities related to personnel administration). In both moments of the study, the participants had medium and high resilience.
managing people, processes, and assistance are stressful activities in the Accreditation process and increase the nurses' stress levels.
分析并比较认证评估前后护士的压力和适应水平。
这是一项在巴西南里奥格兰德州的一家慈善医院进行的定量、观察性和纵向研究，共有 53 名护士参与。数据在评估访问前的 2019 年 3 月和 7 月以及访问后 60 天两次收集，使用 Bianchi 压力量表和适应量表。采用描述性和分析性统计方法。
大多数参与者在评估前后表现出平均水平的压力。压力最高的评分与 E 领域（单位活动协调）和 C 领域（与人事管理相关的活动）相关。在研究的两个阶段，参与者的适应力均处于中等和高水平。
管理人员、流程和援助是认证过程中的紧张活动，增加了护士的压力水平。
