Pacana Andrzej, Siwiec Dominika
Faculty of Mechanical Engineering and Aeronautics, Rzeszow University of Technology, al. Powstancow Warszawy 12, 35-959 Rzeszow, Poland.
Materials (Basel). 2021 Dec 19;14(24):7872. doi: 10.3390/ma14247872.
Improving the quality of industrial products quality still is a challenge. Despite using quality control, there is a constant need to support this process to achieve an effective, precise, and complex analysis of product quality. The purpose was to develop a universal model that supports improving the quality of products via the consistent and repetitive determination of the causes of product incompatibilities and actions leading to their elimination; the model can be integrated with any quality control of the product. The model verification was carried out for the incompatibility of the mechanical seal in alloy 410, in which the porosity cluster was identified by the fluorescence method (FPI). The purpose of the analysis was created by the SMART(-ER) method. Then, a team of experts was selected from which the brainstorming (BM) was realized. After the BM method, the source of incompatibility and initial causes were identified. Then, the Ishikawa diagram (according to rule 5M + E) was developed to group the initial causes. Next, during the BM method, the main causes were selected. In the last stage, the 5Why method was used to determine improvement actions, i.e., adjust clotting parameters, introduce the obligation to undergo periodic training, and set aside a separate place for storing the electrodes. Originality is the combination of selected quality management tools in a coherent model, the main aim of which is to identify the main causes of incompatibility and improvement actions. Additionally, this model is universal and has applications with analyzing any product and the causes of its incompatibility, and it can be integrated with any product quality control. Therefore, the model can be useful for improving the quality of products in any enterprise.
提高工业产品质量仍然是一项挑战。尽管使用了质量控制，但仍需要不断支持这一过程，以实现对产品质量进行有效、精确和复杂的分析。目的是开发一个通用模型，通过一致且重复地确定产品不相容性的原因以及导致消除这些不相容性的措施，来支持提高产品质量；该模型可与任何产品质量控制相结合。针对410合金机械密封的不相容性进行了模型验证，其中通过荧光方法（FPI）识别出了孔隙率簇。分析目的通过SMART（-ER）方法确定。然后，挑选了一组专家进行头脑风暴（BM）。采用BM方法后，确定了不相容性的来源和初始原因。接着，绘制了石川图（根据5M + E规则）对初始原因进行归类。接下来，在BM方法过程中，选出了主要原因。在最后阶段，使用5Why方法确定改进措施，即调整凝血参数、规定定期培训的义务以及留出单独的地方存放电极。该模型的创新性在于将选定的质量管理工具组合成一个连贯的模型，其主要目的是识别不相容性的主要原因和改进措施。此外，该模型具有通用性，可应用于分析任何产品及其不相容性的原因，并且可以与任何产品质量控制相结合。因此，该模型对任何企业提高产品质量都可能有用。
