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急诊救护车医疗环境中的知识隐藏:其在组织支持与情感承诺及组织公民行为关系中的中介作用。

Knowledge Hiding in Emergency Ambulance Healthcare Settings: Its Mediating Role in the Relationship between Organizational Support and Affective Commitment and Organizational Citizenship Behaviours.

作者信息

Ratiu Lucia, Trif Sabina R, Meslec Nicoleta

机构信息

Psychology Department, Babeş-Bolyai University, 400084 Cluj-Napoca, Romania.

Department of Organization Studies, Tilburg University, 5037 AB Tilburg, The Netherlands.

出版信息

Nurs Rep. 2021 Nov 29;11(4):965-980. doi: 10.3390/nursrep11040088.

Abstract

Knowledge hiding-an intentional attempt to withhold or conceal knowledge from others-has been reported by recent studies to be a negative phenomenon in the workplace. Considering the importance of knowledge for organizational performance, this study intends to advance understanding by investigating the mediating role of knowledge hiding on the relationship between perceived organizational support and affective commitment as predictors and organizational citizenship behaviors and turnover intentions as outcomes. Using a cross-sectional design, the study was conducted in emergency ambulance healthcare settings on 305 medical or paramedical professionals. As indicated by structural equation modeling results, perceived organizational support and affective commitment positively predicted organizational citizenship behaviors but negatively predicted turnover intentions. Also, knowledge hiding was negatively associated with perceived organizational support, affective commitment, and organizational citizenship behaviors and positively with turnover intentions. Moreover, knowledge hiding mediated the relationship between perceived organizational support and affective commitment as predictors and organizational citizenship behaviors, respectively turnover intentions, as dependent variables.

摘要

知识隐藏——一种故意向他人隐瞒或隐匿知识的行为——近期研究表明这是工作场所中的一种负面现象。鉴于知识对组织绩效的重要性,本研究旨在通过调查知识隐藏在感知组织支持与情感承诺(作为预测因素)和组织公民行为与离职意向(作为结果)之间关系中的中介作用来深化理解。本研究采用横断面设计,在紧急救护医疗环境中对305名医学或医护专业人员进行了调查。结构方程建模结果表明,感知组织支持和情感承诺正向预测组织公民行为,但负向预测离职意向。此外,知识隐藏与感知组织支持、情感承诺和组织公民行为呈负相关,与离职意向呈正相关。而且,知识隐藏分别在作为预测因素的感知组织支持与情感承诺和作为因变量的组织公民行为、离职意向之间的关系中起中介作用。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/4a78/8715469/a2484fe18ad6/nursrep-11-00088-g001.jpg

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