Department of Public Health and Infectious Diseases, Sapienza University of Rome, Rome, Italy.
Complex Structure Director for Training, Research and Organizational Change, ATS Sardinia, Nuoro, Italy.
Front Public Health. 2021 Dec 9;9:798084. doi: 10.3389/fpubh.2021.798084. eCollection 2021.
Job satisfaction plays an important role in healthcare organization and management; it is critical for maintaining and improving staff efficiency and consequently the quality of care provided. Organizational restructuring processes, including mergers, are likely to affect job satisfaction levels, but evidence of the impact they have is surprisingly scarce. The aim of the study was to describe a methodology used to measure job satisfaction of the employees at a Local Health Unit (LHU) in Italy immediately after a merger and to assess the determinants associated with any reduction in worker satisfaction. The study was conducted among employees of the LHU of the Sardinia Region in July 2018, after a merger of eight subregional LHUs had taken place. The entire staff was enrolled, of which a total of 1,737 employees were surveyed. We used a questionnaire exploring socio-demographic and working characteristics of the employees, the various areas related to job satisfaction and interviewee opinions on the merger process. Multivariable stepwise backward logistic regression models were built to identify factors independently associated with lower job satisfaction. The results of a multivariable analysis showed that lower job satisfaction was more likely in employees with an administrative role (aOR: 2.34, 95% CI: 1.37-4.00) or a career demotion (aOR: 1.84, 95%CI: 1.11-3.03). High levels of mental stress were strongly associated with lower job satisfaction (aOR: 5.64, 95%CI: 4.16-7.64). "More equity of employee rewards" was the only example of a set of responder suggestions found to be associated with lower job satisfaction (aOR: 2.30, 95%CI: 1.51-3.47). Generally, responders showed a good level of job satisfaction-and this was also the case following the merger-but some job profile determinants were strongly associated with low employee satisfaction. The results of the study highlighted several challenging areas and critical issues relating to working conditions. Further surveys are required to confirm these results and to monitor their evolution over time.
工作满意度在医疗保健组织和管理中起着重要作用;它对于维持和提高员工效率,从而提高提供的护理质量至关重要。组织重组过程,包括合并,可能会影响工作满意度水平,但令人惊讶的是,有关其影响的证据却很少。本研究的目的是描述一种用于测量意大利地方卫生单位(LHU)员工在合并后立即工作满意度的方法,并评估与工人满意度降低相关的决定因素。该研究于 2018 年 7 月在撒丁岛地区的 LHU 员工中进行,此前八个分区域 LHU 已合并。所有员工都被招募,共有 1737 名员工接受了调查。我们使用了一份问卷来探索员工的社会人口统计学和工作特征、与工作满意度相关的各个领域以及受访者对合并过程的看法。建立多变量逐步向后逻辑回归模型,以确定与较低工作满意度独立相关的因素。多变量分析的结果表明,具有行政职务(OR:2.34,95%CI:1.37-4.00)或职业降级(OR:1.84,95%CI:1.11-3.03)的员工更有可能对工作不满意。较高的精神压力与较低的工作满意度密切相关(OR:5.64,95%CI:4.16-7.64)。“员工奖励更公平”是唯一一组与较低工作满意度相关的响应者建议(OR:2.30,95%CI:1.51-3.47)。总的来说,响应者表现出了较高的工作满意度,即使在合并后也是如此,但一些工作特征决定因素与员工满意度低密切相关。该研究的结果突出了与工作条件相关的一些具有挑战性的领域和关键问题。需要进一步调查来证实这些结果,并监测它们随时间的演变。