Academic Medicine Education Institute, Duke-NUS Medical School, Singapore.
Department of Neurology, National Neuroscience Institute, Singapore.
J Interprof Care. 2022 Nov-Dec;36(6):777-785. doi: 10.1080/13561820.2021.2007864. Epub 2022 Jan 11.
Interprofessional collaboration (IPC) is key to ensuring safe quality care for patients. However, IPC intervention outcomes are variable, leading to calls for systems theories to understand complex interactions in healthcare. Using networked ecological systems theory (NEST), we aimed to uncover facilitators and barriers impacting the interactions between nurses and physicians in a specialty healthcare center. A qualitative study involving 55 non-participant observations and 17 individual semi-structured interviews was conducted at the National Neuroscience Institute of Singapore from April 2019 to March 2021. Template analysis was used to analyze the data. The most important IPC facilitators were exosystemic institutional support and physicians' willingness to engage in IPC in the microsystems that together enabled the establishment of disease-based outpatient programs fostering patient-centered interactions among different healthcare professionals (HCP). We also found that patient-, disease-, and systems-related knowledge played an important role in facilitating IPC. Macrosystemic entrenchments such as intraprofessional composition of ward rounds emerged as a significant barrier. However, microsystemic efforts such as chat groups connecting all HCP involved in the care of the patients in the wards have fostered IPC. Although still preliminary, these findings suggest NEST can be useful to inform systematic interventions to improve IPC.
跨专业协作(IPC)是确保患者安全优质护理的关键。然而,IPC 干预的结果是可变的,这就要求我们采用系统理论来理解医疗保健中的复杂相互作用。本研究运用网络化生态系统理论(NEST),旨在揭示影响新加坡国家神经学研究所专科保健中心护士和医生之间相互作用的促进因素和障碍因素。本研究是一项定性研究,于 2019 年 4 月至 2021 年 3 月在新加坡国家神经学研究所进行,共涉及 55 次非参与式观察和 17 次个体半结构式访谈。采用模板分析法对数据进行分析。最重要的 IPC 促进因素是外系统的制度支持和医生在微观系统中参与 IPC 的意愿,这两者共同促成了基于疾病的门诊项目的建立,促进了不同医疗保健专业人员(HCP)之间以患者为中心的互动。我们还发现,患者、疾病和系统相关知识在促进 IPC 方面发挥了重要作用。宏观系统的固有因素,如病房查房的同专业组成,成为了一个显著的障碍。然而,微观系统的努力,如连接病房中所有参与患者护理的 HCP 的聊天群,促进了 IPC。尽管这些发现仍初步,但表明 NEST 可用于为改善 IPC 的系统干预提供信息。