Marckmann Georg, Schildmann Jan
Institut für Ethik, Geschichte und Theorie der Medizin, Ludwig-Maximilians-Universität München, Lessingstr. 2, 80336, München, Deutschland.
Institut für Geschichte und Ethik der Medizin, Profilzentrum Gesundheitswissenschaften, Martin-Luther-Universität Halle-Wittenberg, Magdeburger Str. 8, 06112, Halle (Saale), Deutschland.
Bundesgesundheitsblatt Gesundheitsforschung Gesundheitsschutz. 2022 Mar;65(3):335-341. doi: 10.1007/s00103-022-03492-4. Epub 2022 Feb 7.
The term "quality" in healthcare is frequently used but defined in different ways. On the one hand, quality describes the nature or characteristic of things and is descriptive in this respect. In quality management and quality assurance, however, the focus is on the normative dimension of quality, referring to the evaluation of structures, processes, or results of actions in the context of healthcare. There are several links between ethical considerations in healthcare and quality of healthcare. First, the provision and assurance of high quality is an ethical imperative, mandated by the principles of beneficence and nonmaleficence. However, for high ethical quality of care, the ethical principles of respect for patient autonomy and justice must also be considered. Last but not least, the determination and justification of what "good" or "high" quality in healthcare means must be reflected from an ethical perspective. This article analyses these ethical dimensions of quality management and quality assurance. To achieve this goal, it first explains which ethical requirements have to be considered as quality criteria in patient care. Subsequently, ethically relevant challenges in determining quality in healthcare are identified based on criteria of outcome quality, and the teaching of professional competencies in medical education is discussed as a possible contribution to quality and quality assurance in healthcare. The paper concludes with considerations on determining and assuring quality under conditions of limited healthcare resources.
医疗保健领域中的“质量”一词经常被使用,但定义方式各不相同。一方面,质量描述事物的性质或特征,在这方面具有描述性。然而,在质量管理和质量保证中,重点是质量的规范性维度,即在医疗保健背景下对行动的结构、过程或结果进行评估。医疗保健中的伦理考量与医疗保健质量之间存在若干联系。首先,提供和确保高质量是一项伦理要求,这是由行善和不伤害原则所规定的。然而,为了实现高伦理质量的护理,还必须考虑尊重患者自主权和公正的伦理原则。最后但同样重要的是,必须从伦理角度思考医疗保健中“好”或“高”质量意味着什么的判定及其依据。本文分析了质量管理和质量保证中的这些伦理维度。为实现这一目标,文章首先解释在患者护理中哪些伦理要求必须被视为质量标准。随后,根据结果质量标准确定医疗保健质量方面存在的与伦理相关的挑战,并讨论医学教育中的专业能力教学,将其视为对医疗保健质量和质量保证的一种可能贡献。本文最后思考了在医疗资源有限的情况下如何确定和确保质量。