Institute of Health Policy, Management and Evaluation, Dalla Lana School of Public Health, University of Toronto, Toronto, ON, Canada.
Centre for Data Science and Digital Health, Hamilton Health Sciences, Hamilton, ON, Canada.
JMIR Mhealth Uhealth. 2022 Mar 16;10(3):e35799. doi: 10.2196/35799.
BACKGROUND: Mobile health (mHealth) interventions are increasingly being designed to facilitate health-related behavior change. Integrating insights from behavioral science and design science can help support the development of more effective mHealth interventions. Behavioral Design (BD) and Design Thinking (DT) have emerged as best practice approaches in their respective fields. Until now, little work has been done to examine how BD and DT can be integrated throughout the mHealth design process. OBJECTIVE: The aim of this scoping review was to map the evidence on how insights from BD and DT can be integrated to guide the design of mHealth interventions. The following questions were addressed: (1) what are the main characteristics of studies that integrate BD and DT during the mHealth design process? (2) what theories, models, and frameworks do design teams use during the mHealth design process? (3) what methods do design teams use to integrate BD and DT during the mHealth design process? and (4) what are key design challenges, implementation considerations, and future directions for integrating BD and DT during mHealth design? METHODS: This review followed the Joanna Briggs Institute reviewer manual and PRISMA-ScR (Preferred Reporting Items for Systematic Reviews and Meta-Analyses Extension for Scoping Reviews) checklist. Studies were identified from MEDLINE, PsycINFO, Embase, CINAHL, and JMIR by using search terms related to mHealth, BD, and DT. Included studies had to clearly describe their mHealth design process and how behavior change theories, models, frameworks, or techniques were incorporated. Two independent reviewers screened the studies for inclusion and completed the data extraction. A descriptive analysis was conducted. RESULTS: A total of 75 papers met the inclusion criteria. All studies were published between 2012 and 2021. Studies integrated BD and DT in notable ways, which can be referred to as "Behavioral Design Thinking." Five steps were followed in Behavioral Design Thinking: (1) empathize with users and their behavior change needs, (2) define user and behavior change requirements, (3) ideate user-centered features and behavior change content, (4) prototype a user-centered solution that supports behavior change, and (5) test the solution against users' needs and for its behavior change potential. The key challenges experienced during mHealth design included meaningfully engaging patient and public partners in the design process, translating evidence-based behavior change techniques into actual mHealth features, and planning for how to integrate the mHealth intervention into existing clinical systems. CONCLUSIONS: Best practices from BD and DT can be integrated throughout the mHealth design process to ensure that mHealth interventions are purposefully developed to effectively engage users. Although this scoping review clarified how insights from BD and DT can be integrated during mHealth design, future research is needed to identify the most effective design approaches.
背景:移动健康(mHealth)干预措施越来越多地被设计用来促进与健康相关的行为改变。整合行为科学和设计科学的见解可以帮助支持更有效的 mHealth 干预措施的开发。行为设计(BD)和设计思维(DT)已成为各自领域的最佳实践方法。到目前为止,很少有工作研究如何在整个 mHealth 设计过程中整合 BD 和 DT。
目的:本范围综述旨在绘制证据图,说明如何整合 BD 和 DT 的见解来指导 mHealth 干预措施的设计。提出了以下问题:(1)在 mHealth 设计过程中整合 BD 和 DT 的研究有哪些主要特征?(2)设计团队在 mHealth 设计过程中使用了哪些理论、模型和框架?(3)设计团队在 mHealth 设计过程中使用了哪些方法来整合 BD 和 DT?(4)在 mHealth 设计过程中整合 BD 和 DT 的关键设计挑战、实施注意事项和未来方向是什么?
方法:本综述遵循 Joanna Briggs 研究所评论员手册和 PRISMA-ScR(用于系统评价和荟萃分析扩展的首选报告项目扩展)清单。使用与 mHealth、BD 和 DT 相关的搜索词,从 MEDLINE、PsycINFO、Embase、CINAHL 和 JMIR 中确定了研究。纳入的研究必须清楚地描述他们的 mHealth 设计过程以及如何纳入行为改变理论、模型、框架或技术。两名独立的审查员筛选了纳入的研究并完成了数据提取。进行了描述性分析。
结果:共有 75 篇论文符合纳入标准。所有研究均发表于 2012 年至 2021 年之间。研究以值得注意的方式整合了 BD 和 DT,可以称之为“行为设计思维”。在行为设计思维中遵循了五个步骤:(1)同情用户及其行为改变需求,(2)定义用户和行为改变要求,(3)构思以用户为中心的功能和行为改变内容,(4)原型化支持行为改变的以用户为中心的解决方案,以及(5)根据用户的需求和行为改变潜力测试解决方案。在 mHealth 设计过程中遇到的主要挑战包括有意义地让患者和公众合作伙伴参与设计过程、将基于证据的行为改变技术转化为实际的 mHealth 功能,以及规划如何将 mHealth 干预措施整合到现有的临床系统中。
结论:BD 和 DT 的最佳实践可以整合到整个 mHealth 设计过程中,以确保 mHealth 干预措施有针对性地开发,以有效地吸引用户。尽管本范围综述阐明了如何在 mHealth 设计过程中整合 BD 和 DT 的见解,但仍需要进一步研究以确定最有效的设计方法。
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