University of Washington, Seattle, WA.
Microsoft Research, Redmond, WA.
AMIA Annu Symp Proc. 2022 Feb 21;2021:207-216. eCollection 2021.
Telehealth has increased dramatically with COVID-19. However, current telehealth systems are designed for able-bodied adults, rather than for pediatric populations or for people with disabilities. Using a design scenario of a child with a communication disability who needs to access telehealth services, we explore children's ideas of the future of telehealth technology. We analyzed designs generated by six children and found three provocative over-arching design themes. The designs highlight how improving accessibility, accommodating communication preferences, and incorporating home based sensor technologies have the potential to improve telehealth for both pediatric patients and their physicians. We discuss how these themes can be incorporated into practical telehealth designs to serve a variety of patient populations-including adults, children, and people with disabilities.
随着 COVID-19 的爆发，远程医疗得到了迅猛发展。然而，现有的远程医疗系统是为身体健全的成年人设计的，而不是为儿科患者或残疾人士设计的。我们以一名需要使用远程医疗服务的有沟通障碍的儿童为例，探索了孩子们对远程医疗技术未来的想法。我们分析了六个孩子生成的设计方案，发现了三个引人深思的总体设计主题。这些设计方案强调了如何提高可及性、适应沟通偏好以及整合基于家庭的传感器技术，从而有可能改善儿科患者及其医生的远程医疗体验。我们讨论了如何将这些主题纳入实际的远程医疗设计中，以服务于各种患者群体，包括成年人、儿童和残疾人。
