Suva Cesar, Liu Jingzhou, Sigurdson Erika, Torio Jeremy Escobar, Benson Odessa Gonzalez
University of Calgary, The Immigrant Education Society, Calgary, Canada.
School of Social Work, University of Michigan, 1080 S University Ave, Ann Arbor, MI 48109 USA.
Glob Soc Welf. 2022;9(3):193-202. doi: 10.1007/s40609-022-00223-0. Epub 2022 Mar 17.
Crises-such as the COVID-19 pandemic-bring about myriad problems in magnitude (severity), dynamism (quality), and urgency (timing). Collaborative models that bring together actors from both the public and private sector have thus emerged for institutionalized and community-based crisis response. Such models aim particularly to reach vulnerable, hard-to-reach communities, such as racialized immigrant communities that are among those disproportionately impacted at times of crisis. This paper presents a case study of a community-based, cross-sectoral collaborative formed to respond to the COVID-19 pandemic and specifically targeting immigrant communities. Findings inform a conceptual framework that illustrates the integration of two spheres of service: crisis supports, characterized by a short-term approach, broad-based reach and general objectives; and settlement supports, characterized by their long-term approach, trust relations and targeted objectives, such as language supports and culturally appropriate outreach.
危机——如新冠疫情——在规模（严重程度）、动态性（性质）和紧迫性（时机）方面带来了无数问题。因此，汇集公共部门和私营部门行为体的协作模式应运而生，用于制度化的基于社区的危机应对。此类模式尤其旨在覆盖弱势群体、难以触及的社区，比如在危机时期受到不成比例影响的种族化移民社区。本文呈现了一个基于社区的跨部门协作案例研究，该协作是为应对新冠疫情而组建的，且专门针对移民社区。研究结果形成了一个概念框架，该框架阐释了两个服务领域的整合：危机支持，其特点是短期方法、广泛覆盖和总体目标；以及安置支持，其特点是长期方法、信任关系和针对性目标，如语言支持和符合文化习惯的外展服务。
