Jalil Daroon, Xu Xiaohong, Jiang Lixin, Wang Hai-Jiang
Department of Psychology, Old Dominion University, Norfolk, Virginia, USA.
Department of Management, The University of Texas at San Antonio, San Antonio, Texas, USA.
Stress Health. 2022 Dec;38(5):989-1000. doi: 10.1002/smi.3150. Epub 2022 Apr 22.
As research regarding the targets and initiators of workplace gossip is gaining traction, one perspective that remains overlooked is the gossip receiver. Organizational newcomers are a particularly relevant population to study the impact of receiving negative gossip on because they use social information to navigate an unfamiliar organizational terrain. We propose a parallel moderated mediation model in which receiving negative gossip has contradicting effects on newcomer job anxiety through perceived social inclusion and negative rumination, and agreeableness as a boundary condition of the effects of receiving negative gossip. We collected data from 202 newcomers using a four-wave time-lagged design and found that receiving negative gossip increased newcomer job anxiety via negative rumination but did not decrease job anxiety via perceived social inclusion. Further, agreeableness moderated the effect of receiving negative gossip on negative rumination (but not perceived social inclusion) such that the effect of receiving negative gossip on negative rumination was stronger for less agreeable newcomers. Lastly, the indirect effect of receiving negative gossip on job anxiety via negative rumination was stronger for less agreeable newcomers. Theoretical and practical implications specific to gossip and newcomers are discussed.
随着关于职场八卦的目标和引发因素的研究越来越受到关注，一个仍被忽视的视角是八卦接收者。组织新员工是研究接收负面八卦影响的一个特别相关的群体，因为他们利用社会信息来驾驭不熟悉的组织环境。我们提出了一个平行调节中介模型，在该模型中，接收负面八卦通过感知到的社会包容和负面反刍对新员工的工作焦虑产生矛盾的影响，并且随和性作为接收负面八卦影响的边界条件。我们采用四波时间滞后设计从202名新员工那里收集了数据，发现接收负面八卦通过负面反刍增加了新员工的工作焦虑，但并未通过感知到的社会包容降低工作焦虑。此外，随和性调节了接收负面八卦对负面反刍的影响（但不是对感知到的社会包容的影响），以至于对于随和性较低的新员工来说，接收负面八卦对负面反刍的影响更强。最后，对于随和性较低的新员工来说，接收负面八卦通过负面反刍对工作焦虑产生的间接影响更强。我们讨论了针对八卦和新员工的理论及实践意义。
