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广告信息表达与产品类型对消费者购买意愿影响的匹配性研究

A Matching Study on the Influence of Advertised Information Expression and Product Type on Consumer Purchase Intention.

作者信息

Yang Qiang, Liu Shanshan, Li Yao, Kang Haifeng

机构信息

School of Management, Tianjin University of Technology, Tianjin, China.

出版信息

Front Psychol. 2022 Apr 1;13:859959. doi: 10.3389/fpsyg.2022.859959. eCollection 2022.

Abstract

Due to extensive product differentiation and the personalized aesthetic needs of consumers, modern enterprises need different expressions of information to attract consumers' interest and improve their purchase intention. This study draws from the elaboration likelihood model, anchoring theory, and media richness theory to explore how the expression of advertised information can be effectively matched to the product type to enhance consumers' purchase intention. The mediating effect of information-processing fluency and moderating effect of consumers' personal involvement on this relationship is also explored. Data from experiments and questionnaires involving 1,292 participants were analyzed. The results show that direct expression of advertised information is more suitable for advertising search products, while metaphorical expressions of advertised information are more suitable for advertising experience products. These combinations of product type and expression of advertised information can effectively improve consumers' purchase intention. Meanwhile, the main combined effect of the product type and expression of advertised information is mediated by consumers' information-processing fluency, and moderated by consumers' personal involvement positively.

摘要

由于产品差异化广泛以及消费者个性化的审美需求,现代企业需要不同的信息表达方式来吸引消费者的兴趣并提高他们的购买意愿。本研究借鉴精细加工可能性模型、锚定理论和媒体丰富度理论,探讨广告信息的表达方式如何能有效地与产品类型相匹配,以增强消费者的购买意愿。同时还探讨了信息处理流畅性的中介作用以及消费者个人参与度对这种关系的调节作用。对来自涉及1292名参与者的实验和问卷调查数据进行了分析。结果表明,广告信息的直接表达更适合搜索类产品的广告,而广告信息的隐喻表达更适合体验类产品的广告。产品类型与广告信息表达的这些组合能够有效提高消费者的购买意愿。同时,产品类型与广告信息表达的主要组合效应通过消费者的信息处理流畅性起中介作用,并受到消费者个人参与度的正向调节。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/a63a/9012164/4199ffe97f59/fpsyg-13-859959-g001.jpg

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