Temple Ayako, Hamilton Kathryn, Bryce Carol, Griffiths Frances, Sturt Jackie
Florence Nightingale Faculty of Nursing, Midwifery and Palliative Care, King's College London, UK.
Department of Clinical, Educational and Health Psychology, Hunter Street Health Centre, London, UK.
Digit Health. 2022 Apr 11;8:20552076221092536. doi: 10.1177/20552076221092536. eCollection 2022 Jan-Dec.
To understand the impact of digital communication using email and text between young people and their health care team on those in close supporting roles.
Twelve people (nine parents and three partners) of young people with long-term health conditions were interviewed between November 2014 and March 2016. Thematic analysis was performed followed Braun and Clarke's (2006) 6-phase method.
Four main themes were identified. Close supporters felt that digital clinical communication was useful for young persons' self-management. As well as young patients, close supporters would also like to have direct access to the clinicians, but it was necessary to build up a trusting relationship between close supporters and clinicians initially. Video appointments were suggested for future digital communication technology.
Close supporters were encouraging digital communication for their young person with diabetes. Clinicians should put an emphasis on establishing trusting relationships with both young people and close supporters which would be beneficial for their digital clinical communications.
了解年轻人与其医疗团队之间通过电子邮件和短信进行的数字通信对密切支持人员的影响。
2014年11月至2016年3月期间，对12名患有长期健康问题的年轻人的亲属（9名父母和3名伴侣）进行了访谈。采用布劳恩和克拉克（2006年）的六阶段方法进行主题分析。
确定了四个主要主题。密切支持人员认为数字临床通信对年轻人的自我管理有用。除了年轻患者外，密切支持人员也希望能够直接联系临床医生，但最初有必要在密切支持人员和临床医生之间建立信任关系。建议未来的数字通信技术采用视频预约。
密切支持人员鼓励为患有糖尿病的年轻人进行数字通信。临床医生应重视与年轻人和密切支持人员建立信任关系，这将有利于他们的数字临床通信。
