Department of Management, Macquarie Business School, Macquarie University, Sydney, New South Wales, Australia.
Heinz School of Public Policy and Management and Tepper School of Management, Carnegie Mellon University, Pittsburgh, Pennsylvania, United State of America.
PLoS One. 2022 Apr 26;17(4):e0266894. doi: 10.1371/journal.pone.0266894. eCollection 2022.
Despite the promise of evidence-based management as a practice for improving decisions and their outcomes in organizations, little empirical study exists on the effects of evidence use in the workplace. The present research develops a scale to assess subordinate perceptions of managerial evidence use in decision making and provides empirical evidence of the relationships this measure has with established workplace and organizational phenomena. First, scale development studies in four samples, including a field site and MBA courses with students employed full time, show that perceived evidence use can be measured reliably and is distinct from other leadership measures. Second, a cross-sectional study of 308 employees in 18 aged care homes demonstrates a positive relationship between employee perceptions of managerial evidence use and commonly used measures of leader member exchange, trust in supervisor, work-based learning, and organizational performance ratings, and a negative relationship with employee distress. These results suggest implications for leadership and management practices in contemporary, information-rich environments and novel insights into how employees can be affected by managerial evidence use.
尽管循证管理作为一种改善决策及其结果的实践方法具有很大的前景,但在工作场所中证据使用的效果方面,实证研究却很少。本研究开发了一种评估下属对管理决策中证据使用看法的量表,并提供了该衡量标准与既定的工作场所和组织现象之间关系的实证证据。首先,在包括实地和 MBA 课程在内的四个样本的量表开发研究中,全职工作的学生表明,感知到的证据使用可以可靠地衡量,并且与其他领导力衡量标准不同。其次,对 18 家养老院的 308 名员工进行的横断面研究表明,员工对管理证据使用的看法与常用的领导成员交换、主管信任、工作学习和组织绩效评估衡量标准呈正相关,与员工困扰呈负相关。这些结果表明,在信息丰富的当代环境中,对领导和管理实践具有启示意义,并且深入了解了员工如何受到管理证据使用的影响。