Department of social, economic, and organisational psychology, Leiden University, Leiden, The Netherlands.
Department of social, economic, and organisational psychology Kattengedragsadviesbureau (Cat-Behavior Consultancy), Amsterdam, The Netherlands.
J Appl Anim Welf Sci. 2024 Apr-Jun;27(2):266-280. doi: 10.1080/10888705.2022.2070845. Epub 2022 Apr 29.
Feline behavioral problems can be treated successfully by good advice from cat-behavior advisors, but guardians often do not comply with their advice. An experimental survey under 703 cat guardians was used to investigate what advisors can do to increase their clients' compliance with environmental enrichment advice. By systematically varying the credibility of the advisor and the severity of their advice, the hypothesis was confirmed that highly credible advisors elicit more positive attitudes and compliance intentions than less credible advisors. Also as expected, mild advice resulted in stronger compliance intentions than severe advice because guardians believed they were better able to incorporate the required actions. Finally, guardians who more strongly thought of themselves as cat guardians were more likely to adopt the advice because they believed that other cat guardians would do the same. The investigation of factors that can increase cat guardians' compliance with advisors' recommendations for the treatment of behavioral problems is crucial because the wellbeing of domestic cats lies in the hands of their guardians. Several practical recommendations for cat-behavior advisors are offered.
猫的行为问题可以通过猫行为顾问的良好建议得到成功治疗，但宠物主人往往不遵守这些建议。一项针对 703 名猫宠物主人的实验调查，旨在研究顾问可以采取哪些措施来提高客户对环境丰富建议的依从性。通过系统地改变顾问的可信度和建议的严重程度，证实了高度可信的顾问比可信度较低的顾问更能引起客户的积极态度和遵从意愿。同样如预期的那样，温和的建议比严厉的建议产生更强的遵从意愿，因为宠物主人认为他们更有能力实施所需的行动。最后，那些更强烈地认为自己是猫宠物主人的人更有可能采纳建议，因为他们相信其他猫宠物主人也会这样做。调查可以增加猫宠物主人对顾问治疗行为问题的建议的依从性的因素是至关重要的，因为家猫的幸福掌握在它们的宠物主人手中。为猫行为顾问提供了一些实用建议。
