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患者对泌尿科住院医师提供的护理质量的看法:一项全国性研究。

Patients' perceptions of quality of care delivery by urology residents: A nationwide study.

机构信息

Department of Urology, Ospedale Policlinico San Martino, University of Genoa, Genoa, Italy.

Department of Biostatistic, University of Genoa, Genoa, Italy.

出版信息

BJU Int. 2022 Dec;130(6):832-838. doi: 10.1111/bju.15768. Epub 2022 May 18.

DOI:10.1111/bju.15768
PMID:35491978
原文链接:https://pmc.ncbi.nlm.nih.gov/articles/PMC9790253/
Abstract

OBJECTIVE

To present the results of a nationwide survey among urological patients to evaluate their perception of the quality of care provided by residents.

METHODS

An anonymous survey was distributed to patients who were referred to 22 Italian academic institutions. The survey aimed to investigate the professional figure of the urology resident as perceived by the patient.

RESULTS

A total of 2587 patients were enrolled in this study. In all, 51.6% of patients were able to correctly identify a urology resident; however, almost 40% of respondents discriminated residents from fully trained urologists based exclusively on their young age. Overall, 98.2% patients rated the service provided by the resident as at least sufficient. Urology trainees were considered by more than 50% of the patients interviewed to have good communication skills, expertise and willingness. Overall, patients showed an excellent willingness to be managed by urology residents. The percentage of patients not available for this purpose showed an increasing trend that directly correlated with the difficulty of the procedure. Approximately 5-10% of patients were not willing to be managed by residents for simple procedures such as clinical visits, cystoscopy or sonography, and up to a third of patients were not prepared to undergo any surgical procedure performed by residents during steps in major surgery, even if the residents were adequately tutored.

CONCLUSIONS

Our data showed that patients have a good willingness to be managed by residents during their training, especially for medium- to low-difficulty procedures. Furthermore, the majority of patients interviewed rated the residents' care delivery as sufficient. Urology trainees were considered to have good communication skills, expertise and willingness.

摘要

目的

展示一项针对泌尿科患者的全国性调查结果,评估他们对住院医师提供的护理质量的感知。

方法

向 22 家意大利学术机构转诊的患者分发了匿名调查。该调查旨在调查患者对泌尿科住院医师的职业形象的看法。

结果

共有 2587 名患者参与了这项研究。所有患者中,51.6%的患者能够正确识别泌尿科住院医师;然而,近 40%的受访者仅根据年龄来区分住院医师和完全受训的泌尿科医生。总的来说,98.2%的患者认为住院医师提供的服务至少是足够的。超过 50%的接受采访的患者认为泌尿科住院医师具有良好的沟通技巧、专业知识和意愿。总的来说,患者表现出对由泌尿科住院医师管理的极佳意愿。对此目的不可用的患者比例呈上升趋势,与手术难度直接相关。大约 5-10%的患者不愿意接受住院医师管理,例如简单的临床就诊、膀胱镜检查或超声检查,多达三分之一的患者不准备接受住院医师在主要手术步骤中进行的任何手术,即使住院医师得到了充分的指导。

结论

我们的数据表明,患者在住院医师培训期间有很好的意愿接受他们的管理,特别是对于中低难度的手术。此外,大多数接受采访的患者认为住院医师的护理提供是足够的。泌尿科住院医师被认为具有良好的沟通技巧、专业知识和意愿。

https://cdn.ncbi.nlm.nih.gov/pmc/blobs/a11e/9790253/320042dba33d/BJU-130-832-g001.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/a11e/9790253/f89c0da7d2a9/BJU-130-832-g002.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/a11e/9790253/320042dba33d/BJU-130-832-g001.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/a11e/9790253/f89c0da7d2a9/BJU-130-832-g002.jpg
https://cdn.ncbi.nlm.nih.gov/pmc/blobs/a11e/9790253/320042dba33d/BJU-130-832-g001.jpg

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