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在一家急症医院信托机构内,应对 COVID-19 期间的员工支持。

Staff support during COVID-19 within an Acute Hospital Trust.

机构信息

Oxford Psychological Medicine Centre, John Radcliffe Hospital, Headley Way, Headington, Oxford, UK.

出版信息

Occup Med (Lond). 2022 Jul 11;72(5):298-304. doi: 10.1093/occmed/kqac026.

DOI:10.1093/occmed/kqac026
PMID:35512422
Abstract

BACKGROUND

The COVID-19 pandemic has put immense pressure on the National Health Service (NHS) and all healthcare professionals, not only physically but also mentally and the need to fully develop and implement a strategy to protect the mental health of healthcare professionals has never been more urgent. Research has demonstrated that staff can be supported by strengthening teams and offering frequent well-being support.

AIMS

To assess the feedback from delivery of a strategy to provide psychological well-being support to NHS staff during the COVID-19 pandemic and whether this 'Support for Teams' initiative made a positive impact on staff and in what way.

METHODS

A mixed methods design was used to gain quantitative and qualitative feedback from staff. Feedback was collected from two groups: Well-being Leads and clinicians providing support and resources to Well-being Leads. Feedback was collected via online forms.

RESULTS

Collectively, feedback responses were received from 70 staff members. The majority of staff members felt supported and benefitted from the provisions provided.

CONCLUSIONS

This evaluation showed that our healthcare system must continue to proactively implement and adapt staff support strategies to protect the mental well-being of healthcare professionals, both in the context of future health crises and in everyday practice. This study will assist and guide development and adaptations to health and psychological well-being support, ahead of future pandemics and to provide suitable support beyond the COVID-19 pandemic.

摘要

背景

新冠疫情给国民保健制度(NHS)和所有医疗保健专业人员带来了巨大压力,不仅在身体上,而且在精神上,因此,制定和实施一项保护医疗保健专业人员心理健康的战略从未如此紧迫。研究表明,通过加强团队和提供频繁的健康支持,可以为员工提供支持。

目的

评估在新冠疫情期间为 NHS 员工提供心理福祉支持的战略实施情况的反馈,以及“团队支持”计划对员工产生了积极影响,以及以何种方式产生了积极影响。

方法

采用混合方法设计从员工那里获得定量和定性反馈。从两个群体收集反馈:福祉负责人和为福祉负责人提供支持和资源的临床医生。通过在线表格收集反馈。

结果

共收到 70 名员工的反馈。大多数员工感到得到了支持,并从提供的服务中受益。

结论

这项评估表明,我们的医疗保健系统必须继续积极实施和调整员工支持战略,以保护医疗保健专业人员的心理健康,无论是在未来的健康危机中,还是在日常实践中。这项研究将在未来的大流行之前,为卫生和心理福祉支持的发展和调整提供帮助和指导,并在新冠疫情之后提供适当的支持。

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